Asia Forums

Start a new topic Change Forum
Advanced search

The REAL Hanoi Kids ask you to beware of imposters!

Jump to last reply

I want to share this email from the Hanoi kids. We really enjoyed our afternoon with them and want to encourage Hanoi bound visitors to contact them. However, there seem to be issues with imposters.

"Having taken part in one of our tours, you must certainly know the aim of our group. It is to provide our volunteers with a chance to practice their English and meet new friends from every part of the world. More importantly, we hope to introduce you to our culture in the most authentic manner, without being influenced by either money or politics. In short, this organization was founded and is now operated based on the good will of a group of young people with a love for their city.

However, recently there have been some fake websites with the same name, logo, web interface etc. which try to ruin the reputation that we have had to work for years in order to achieve. They appear genuine to many tourists who try to book a tour with them. Through some investigation, we have found out their trick: the booking requests are usually responded to nicely, but then the tour guides never show up. On the occasion that they do appear, the tour will then be conducted in a careless manner. This has left many tourists confused and disappointed. Some let it go but with a very bad impression about Hanoikids, some go to traveling websites and leave bad reviews. By doing this, not only have they seriously affected our group’s name, but they also create a bad image in the minds of travelers of a city with bad service and dishonest people.

We are working hard to find out who is behind this and what their motives might be. However, right now we need your help. If you recommend our group to family and friends who are traveling to Hanoi, please remind them we only have ONE OFFICIAL WEBSITE which is www.hanoikids.org and ONE email address for tour bookings which is hanoikidsvn@gmail.com. Please be aware that the following websites www.hanoikidstours.com, www.hanoikids.com are NOT affiliated with our HanoiKids and the email address info@hanoikidstours.com is NOT a valid or official email address for HanoiKids. All web/email addresses other than the ones first mentioned above are NOT ours. You can also help by spreading the message on TripAdvisor and other media, so that other tourists will know and not fall for their trick.

Thank you so much for spending some time to read this email. We would really appreciate it if you could help us out in this matter.

We wish you all the best.
Hanoikids

4 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Asia activity »
  1. 1 Cebu/Bohol - where to stay, how to see Chocolate Hills
  2. 2 A hero in Myanmar: A man who does his job
  3. 3 Thailand, Laos, Cambodia
  4. 4 Obtaining Thai Visa in Laos
  5. 5 Thailand mid-December
  6. 6 Safe for solo female travel in Malaysia?
  7. 7 Trip Report A week of blue skies in Beijing, who would've guessed?
  8. 8 How would you do Hiroshima & Miyajima if can only stay 1 night in Miyajima?
  9. 9 Phillipines: itinerary suggestions
  10. 10 Trip Report The City, the River, the Jungle: Our Holiday in Kuching - Borneo
  11. 11 What I like about Mumbai
  12. 12 Where to stay for 2-3 nights between Tsumago and Hakone April 2015
  13. 13 Sumatra for 2 weeks in December
  14. 14 Final Itinerary Kyoto area through Kamakura (skipping Tokyo this trip)
  15. 15 Itinerary for Second Visit to Japan
  16. 16 Japan Itinerary Help Please! 4.5-4.17
  17. 17 Indian visa
  18. 18 Can you HELP with figuring out United Miles and how to get them SF-Bangkok?
  19. 19 First trip to Japan-17 night Itinerary in Cherry Blossom season
  20. 20 US citizens applying for India visa--take care which website you use
  21. 21 One week in Thailand
  22. 22 Is Asiana Airlines safe?
  23. 23 Vietnam Visa on Arrival - Help
  24. 24 Kyoto: hotel choices, guides,day trip to Nara
  25. 25 Which is better with kids, Dubai or Singapore ?
View next 25 » Back to the top