Asia Forums

Post New Topic

Recent Activity

  • How do you plan your trips?
  • Please help us learn by participating in a brief survey.
View all Asia activity »
  1. 1 Trip Report ULTIMATE yahoo m@il 1800/570/1233 technical support numR
  2. 2 Train to Sapa from Hanoi
  3. 3 sri lanka two places, two hotels
  4. 4 Trip Report Googling to going...to Gujarat!
  5. 5 Hotel Claska vs. Prince Sakura Tower
  6. 6 Can buy a JR Pass in Japan
  7. 7 Japan rough itinerary
  8. 8 Last Minute Bali Honeymoon
  9. 9 Bye bye SE Asia
  10. 10 Japan - 2 itineraries (7days)
  11. 11 One night in Osaka
  12. 12 Pocket Wi-Fi Speeds (187.5 Mbps v. 75 Mbps)?
  13. 13 14 days Japan itinerary. First timers.
  14. 14 Laos planning.
  15. 15 Trip Report Impressions of India
  16. 16 Japan - costs
  17. 17 Japan for Foodies
  18. 18 Planning Honeymoon to Thailand
  19. 19 3 week SE Asia itinerary
  20. 20 Japan Rail Pass
  21. 21 First Time to Japan..Itin Advice Needed
  22. 22 south east asia 3 weeks in june
  23. 23 Japan Cherry Blossom 2018
  24. 24 20 days Itinerary Help!
  25. 25 Hokkaido and northern Honshu itinerary advice
View next 25 » Back to the top

The REAL Hanoi Kids ask you to beware of imposters!

Jump to last reply

I want to share this email from the Hanoi kids. We really enjoyed our afternoon with them and want to encourage Hanoi bound visitors to contact them. However, there seem to be issues with imposters.

"Having taken part in one of our tours, you must certainly know the aim of our group. It is to provide our volunteers with a chance to practice their English and meet new friends from every part of the world. More importantly, we hope to introduce you to our culture in the most authentic manner, without being influenced by either money or politics. In short, this organization was founded and is now operated based on the good will of a group of young people with a love for their city.

However, recently there have been some fake websites with the same name, logo, web interface etc. which try to ruin the reputation that we have had to work for years in order to achieve. They appear genuine to many tourists who try to book a tour with them. Through some investigation, we have found out their trick: the booking requests are usually responded to nicely, but then the tour guides never show up. On the occasion that they do appear, the tour will then be conducted in a careless manner. This has left many tourists confused and disappointed. Some let it go but with a very bad impression about Hanoikids, some go to traveling websites and leave bad reviews. By doing this, not only have they seriously affected our group’s name, but they also create a bad image in the minds of travelers of a city with bad service and dishonest people.

We are working hard to find out who is behind this and what their motives might be. However, right now we need your help. If you recommend our group to family and friends who are traveling to Hanoi, please remind them we only have ONE OFFICIAL WEBSITE which is www.hanoikids.org and ONE email address for tour bookings which is hanoikidsvn@gmail.com. Please be aware that the following websites www.hanoikidstours.com, www.hanoikids.com are NOT affiliated with our HanoiKids and the email address info@hanoikidstours.com is NOT a valid or official email address for HanoiKids. All web/email addresses other than the ones first mentioned above are NOT ours. You can also help by spreading the message on TripAdvisor and other media, so that other tourists will know and not fall for their trick.

Thank you so much for spending some time to read this email. We would really appreciate it if you could help us out in this matter.

We wish you all the best.
Hanoikids

4 Replies |Back to top

Sign in to comment.

Advertisement