Asia Forums

Start a new topic Change Forum
Advanced search

Terrible experience with BLS international Houston

Jump to last reply

The Indian Consulate has outsourced passport and visa services to BLS International. I am having a terrible experience with BLS International Houston office. It seems like there is no way to contact their offices. I had sent in two applications for renunciation of Indian passport for my son and myself. My application was received by BLS International 4 weeks ago as per the UPS tracking system. However when I try to track my application on the BLS website, the message states that "No records were found". I have tried calling them on the number mentioned on the CFI Houston phone message- 1-888-683-7831 and also other numbers given on BLS International website for the Houston numbers. When I try calling 1-888-683-7831, I always get the message "Your call cannot completed at this time'.

These are the numbers listed on the BLS website for their Houston office.
+1 832 815 3299
1-800-584-8865
Helpline: 8328153319
The first two numbers are non-working numbers and when I dial the third number I always get the message "The person you are calling cannot accept calls at this time". I have sent 6 emails to the enquiry email address listed on their website and have not received any response from them.

According to the processing times mentioned on the BLS website, I should have received the Renunciation certificates for my son and my application in about 15 business days. It has been 20 business days and I have no way to tell if they are even processing my application. For paying $182.70 per application for getting a renunciation certificate, it seems like we are getting terrible customer service.

How can I find some information about my application status? I have written a complaint email to the Indian Consulate in Houston and left a voice message but have not heard from them either.

28 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Morocco Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 11, 14 at 05:51 PM
View all Asia activity »
  1. 1 Ubud Bali
  2. 2 Spring trip to Tokyo and Kyoto -10 days
  3. 3 Best Time of Year to Visit Ko Samui/Krabi (Weather)
  4. 4 Trip Report April in Bangkok, again!
  5. 5 12 day split between Beijing and Shanghai
  6. 6 Which Putu in Bali????
  7. 7 osaka to kobe frrom ship to ship
  8. 8 Biting the India bullet...well, maybe...
  9. 9 Japan, japan
  10. 10 Have you stayed at Outrigger Laguna Beach Resort Phuket?
  11. 11 Trip Report Bangkok, Luang Prabang, Luang Say, Chiang Rai, Singapore (but no Siem Reap)
  12. 12 Flying from place to place in Asia - here's our plan with questions
  13. 13 Hong Kong restaurants
  14. 14 Problems at 12,000'
  15. 15 GOING TO SE ASIA , NEED HELP
  16. 16 Hotels in Hong Kong
  17. 17 India for 2 weeks in December/January
  18. 18 Drinking cheap in Singapore
  19. 19 Has anyone done a houseboat trip in Kerala
  20. 20 Bali trip - Places to visit outside of Bali / SE Asia
  21. 21 Sixteen Day in South Korea
  22. 22 SE Asia July/August - more itinerary advice needed
  23. 23 what gifts to take to host in Cambodia from the U.D.
  24. 24 Recs for Tokyo hotels
  25. 25 How safe is Delhi/India
View next 25 » Back to the top