Asia Forums

Post New Topic

Recent Activity

View all Asia activity »
  1. 1 Bangkok, Angkor, Hanoi: Questions
  2. 2 Looking for a hotel in Singapore, what areas should I avoid?
  3. 3 Travel to Philippines for Business - Health Concerns
  4. 4 Sri Lanka east cost beaches
  5. 5 Recommendation of a hotel in Hong Kong and Macau
  6. 6 Trip Report Indonesia, Hello Bali
  7. 7 Bangkok, day tours.
  8. 8 Kyushu in late September
  9. 9 10-hr layover in Tokyo this Friday, new to JPN
  10. 10 Georgia e-visa application
  11. 11 Help on Planning my next year itinerary
  12. 12 Bangkok, buffet restaurants.
  13. 13 Trip Report Shanghai, Xi'an, Beijing
  14. 14 Trip Report My First India Trip
  15. 15 Indonesia for 10 days with kids
  16. 16 Trip Report Myanmar- Popular Sights and even a few hospitals!
  17. 17 Is luggage check through available between silk air and air china
  18. 18 TMI re Northern Vietnam rural "homestays"?
  19. 19 Is it worth going to Phuket or Krabi in July and August?
  20. 20 Nancy Chandler. 1938 - 22 June 2015
  21. 21 Trip Report S E Asia part of our Round the World Trip
  22. 22 Trip Report From Singapore to NZ: A Remarkable Safari Through Time and Across Cultures
  23. 23 Japan Trip 3 - Initial Loose Planning
  24. 24 Trip Report SE Asia 2014 trip report
  25. 25 hanoi eats
View next 25 » Back to the top

Terrible experience with BLS international Houston

Jump to last reply

The Indian Consulate has outsourced passport and visa services to BLS International. I am having a terrible experience with BLS International Houston office. It seems like there is no way to contact their offices. I had sent in two applications for renunciation of Indian passport for my son and myself. My application was received by BLS International 4 weeks ago as per the UPS tracking system. However when I try to track my application on the BLS website, the message states that "No records were found". I have tried calling them on the number mentioned on the CFI Houston phone message- 1-888-683-7831 and also other numbers given on BLS International website for the Houston numbers. When I try calling 1-888-683-7831, I always get the message "Your call cannot completed at this time'.

These are the numbers listed on the BLS website for their Houston office.
+1 832 815 3299
1-800-584-8865
Helpline: 8328153319
The first two numbers are non-working numbers and when I dial the third number I always get the message "The person you are calling cannot accept calls at this time". I have sent 6 emails to the enquiry email address listed on their website and have not received any response from them.

According to the processing times mentioned on the BLS website, I should have received the Renunciation certificates for my son and my application in about 15 business days. It has been 20 business days and I have no way to tell if they are even processing my application. For paying $182.70 per application for getting a renunciation certificate, it seems like we are getting terrible customer service.

How can I find some information about my application status? I have written a complaint email to the Indian Consulate in Houston and left a voice message but have not heard from them either.

36 Replies |Back to top

Sign in to comment.

Advertisement