Asia Forums

Start a new topic Change Forum
Advanced search

Terrible experience with BLS international Houston

Jump to last reply

The Indian Consulate has outsourced passport and visa services to BLS International. I am having a terrible experience with BLS International Houston office. It seems like there is no way to contact their offices. I had sent in two applications for renunciation of Indian passport for my son and myself. My application was received by BLS International 4 weeks ago as per the UPS tracking system. However when I try to track my application on the BLS website, the message states that "No records were found". I have tried calling them on the number mentioned on the CFI Houston phone message- 1-888-683-7831 and also other numbers given on BLS International website for the Houston numbers. When I try calling 1-888-683-7831, I always get the message "Your call cannot completed at this time'.

These are the numbers listed on the BLS website for their Houston office.
+1 832 815 3299
1-800-584-8865
Helpline: 8328153319
The first two numbers are non-working numbers and when I dial the third number I always get the message "The person you are calling cannot accept calls at this time". I have sent 6 emails to the enquiry email address listed on their website and have not received any response from them.

According to the processing times mentioned on the BLS website, I should have received the Renunciation certificates for my son and my application in about 15 business days. It has been 20 business days and I have no way to tell if they are even processing my application. For paying $182.70 per application for getting a renunciation certificate, it seems like we are getting terrible customer service.

How can I find some information about my application status? I have written a complaint email to the Indian Consulate in Houston and left a voice message but have not heard from them either.

33 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Asia activity »
  1. 1 Vietnam Visa on Arrival - Help
  2. 2 Has Anyone been to Nagaland in North Eastern India?
  3. 3 Kyoto: hotel choices, guides,day trip to Nara
  4. 4 How would you do Hiroshima & Miyajima if can only stay 1 night in Miyajima?
  5. 5 First trip to Japan-17 night Itinerary in Cherry Blossom season
  6. 6 Japan Itinerary Help Please! 4.5-4.17
  7. 7 Which is better with kids, Dubai or Singapore ?
  8. 8 Trip Report Burma - Our Mad Dash Across Too Much
  9. 9 Can you HELP with figuring out United Miles and how to get them SF-Bangkok?
  10. 10 Assistance planning remaining 5 days in South Thailand
  11. 11 First trip to China ! Need help with itinerary
  12. 12 Trip Report A week of blue skies in Beijing, who would've guessed?
  13. 13 Mangalore, India as cruise stop…seems underwhelming
  14. 14 Final Itinerary Kyoto area through Kamakura (skipping Tokyo this trip)
  15. 15 Which to see first - Kyoto or Tokyo?
  16. 16 Indian visa
  17. 17 13 Hour layover in KL, never visited city before, ideas?
  18. 18 Trip Report The City, the River, the Jungle: Our Holiday in Kuching - Borneo
  19. 19 Trip Report Hello from Thailand - I'm here!
  20. 20 Is Asiana Airlines safe?
  21. 21 Art in Shanghai
  22. 22 Dress code in India
  23. 23 One week in India
  24. 24 Wedding anniversary in Bali
  25. 25 Bali for 10 days need help with budget
View next 25 » Back to the top