Asia Forums

Post New Topic

Recent Activity

View all Asia activity »
  1. 1 India itinerary critique please
  2. 2 Best location for snorkelling/ beach/ quiet resort/ great Thai food
  3. 3 Japan/Korea/HK
  4. 4 Wild China vs Travel Guide China (or the like)
  5. 5 Need Honeymoon Ideas - Southeast Asia
  6. 6 Vientiane and ??
  7. 7 12 days in Vietnam Jan/Feb
  8. 8 Thai Elephants
  9. 9 Is it safe to travel Hong Kong in Oct?
  10. 10 Bangkok in 3 days - Weekdays
  11. 11 Cancelling trip to Burma; seeking advice for outskirts of Bangkok
  12. 12 JFK to BKK sale on Qatar
  13. 13 Trip Report Impressions of India
  14. 14 Solo female traveller Mumbai, safe?
  15. 15 New Vietnam eVisa service
  16. 16 sri lanka two places, two hotels
  17. 17 7ish days in Myanmar, advice please (itinerary, ballooning, restaurants)
  18. 18 Trip Report A Memorable Solo Month in Singapore, Java, and Bali
  19. 19 2 weeks in Vietnam
  20. 20 Mumbai short visit
  21. 21 which city should i start from first
  22. 22 Do not miss the variety of Indonesian cultural festivals in 2017
  23. 23 Cultural Festivals of Indonesia
  24. 24 Trip Report Sri Lanka in August
  25. 25 Camel Safar in Rajastan
View next 25 » Back to the top

Really unhappy with Hyatt Singapore and Hyatt Hong Kong

Jump to last reply

I've just done a business trip to Asia 11/29- 12/7, with first 3 days in Hyatt Singapore, next 3 days in Hyatt Regency HKG. Unfortunately I had very bad experiences that left a total bad taste in my mouth.

I checked into the Sing Hyatt after an exhausting flight SFO-SIN, arriving at the hotel at 2AM, only to be told that my room was not ready. Not only that, the junior suite I had reserved was "not available" and I was down graded without any comp. (the rate was adjusted). I talked to the "hotel manager" and he said- paraphrasing "we're totally booked, what you want me to do?" Adding insults to injury, I had to wait over an hour before my "room" became ready.

Then in HKG, I was in the gold passport line, my traveling companions were in the regular line. They were done WAY before I moved a step. I moved over to the regular line, only to learn that my room was not available. Here comes another REALLY bad part - One of my travel companions said tp the check-in agent: "I've just given up my non-smoking room for a smoking one, shouldn't mine be showing up as available for him?" The lady acted dumb and made me wait 10 minutes before I got my room.

10 Replies |Back to top

Sign in to comment.

Advertisement