Asia Forums

Post New Topic

Recent Activity

View all Asia activity »
  1. 1 Trip Report Not Really A Trip Report Kind of Trip Report (Japan 2016)
  2. 2 First time to Japan for 19 year old and Mom (me)
  3. 3 Are Alexander+Roberts China Tours Any Good?
  4. 4 Trip Report TRIP REPORT: Osaka to Hiroshima and in-between stops (tsuyu / summer)
  5. 5 Osaka-Kyoto-Takayama -Kanazawa in 12 days with Kids Doable?
  6. 6 What seems to be my final itinerary
  7. 7 Totally unprepared
  8. 8 Advice for 8 days in Nepal
  9. 9 Help plan my 11 days trip to Thailand
  10. 10 Hang Son Doong Cave in Vietnam
  11. 11 Tokyo Itinerary Help please ;)
  12. 12 Hanoi - SaPa - Hue
  13. 13 20 things to think about when interacting with animals in Thailand
  14. 14 Nai Thon beach Thailand
  15. 15 An island paradise?
  16. 16 1946-2007: An Old Soldier Returns to Camp Site in Beppu
  17. 17 Taxis at Mumbai airport
  18. 18 Need some help with my final itinerary
  19. 19 Yet again! This time in Dharamsala
  20. 20 Help with hotel in Saigon - An Lam Saigon River or Hotel des Arts??
  21. 21 Trip Report Yogyakarta - Prambanan and Borobudur Travel Report
  22. 22 Rental Car Bali
  23. 23 Trip Report A 6-week waking dream in North and South India.
  24. 24 Kintamani Tour
  25. 25 Trip Report Some notes about South Korea
View next 25 » Back to the top

Nepal - Booking deposit refund problem

Hello,

Last April I booked a trek in Tibet through a Nepali Agency, of course TAAN registered. It seemed they had a good reputation and they have several Trip Advisor reviews. We paid 35% of the total amount as a booking deposit. We have the Invoice, the Service Voucher and the Cash Receipt from the Agnecy. Booking conditions foresee a 40% fee on this deposit in case of cancellation because of our own reasons until 5 days before departure.

Foreseen departure is September 17th and unfortunately Tibet is now closed and it is likely it will be in September as well. No deposit refund policy was clearly stated before in this case.

Now we are discussing about alternative treks in Nepal. The Agent is giving us unbeliveable quotations for these treks, about 65% more than the quotation for same trek we now have from another "first class" Nepali agency. We well know this last one because supported us in a climbing trek last year, but unfortunately they did not have the Tibet program we were interested in.

We are now asking the Agent to refund our booking deposit, but he is taking time and it is clear that he does not want to give me back money. I am not sure at all that he will give me back even the 60% of the deposit which is due in case of cancellation by me. This is because the Agent is proving not to be reliable and honest in discussing the alternatives.

Does anyone have suggestions on how to get the refund of this deposit ? Is it possible to ask some Authority in Nepal ? We want at least to get back our 60%.

I avoid to publish the name of this Agency before the end of this story.

No Replies |Back to top

Sign in to comment.

Advertisement