Asia Forums

Start a new topic Change Forum
Advanced search

Trip Report India - Himalaya - Dooars - naturebeyond and east himalaya travel agents

i have been in Dooars last march and i requested services from www.naturebeyond.co.in linked with www.east-himalaya.com (probably the same company). My request was "charming and confortable lodges" + 2 jeep safaris a day + the transfert from airport to the 1st lodge and transfert from the 2nd lodge to airport.
First the discussion took months and i never see a company so inefficient. Finally they come with a proposal and i paid theses services.
Later, they come with an important increase of the rates and they said the government increased the taxes for foreigners. I paid extra rates.
After they came again with a new increase of rates because in the mean time they suppress on the paper the 2nd car transport without attracting my attention on it , so for the perimeter was always the same.
So they came back with a new increase of rate for the 2nd transfer which was always requested and had disappears on the paper without any notice. I refused this new increase and i was ready to cancel everything because i loose so much time with this inefficient companies. i have hundreds of mails.
Finally i did the trip and one of the hotel was more than awful and i paid for this hotel the price of a 5 stars in Kolkota ! it was miserable : bad mattress, basic bathroom, bad food, 1 elephant safari per day on the raw back of the elephant (so not secured at all). So the most awful lodge i saw in my life. I had paid for 2 nights and i left after the 1st night because the night was awful.
So these companies don't even mentionned the poor level of the lodge, they don't know there wasn't any jeep safari at this place and the name mentionned on the proposal was kalipur lodge when i slept in another camp.
So this company is not serious at all and you can't trust them.
Also, after the tour : i requested the proof of the increased taxes from indian government and the travel agencies disn't provide that proof. I discussed with many hotels in India and there was no taxes increase in 2013 and 2014.
Also how to expain the rate of a miserable lodge at the rate of a palace in a big city?
So i am convinced i have been abused by this company which used a lot of ways to increase rates and which provides services which were not at the western level and very expensive for poor services.
Obviously : AVOID these 2 companies ; www.naturebeyond.co.in and www.east-himalaya.com

No Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Asia activity »
  1. 1 What to pack? For Burma and Thailand
  2. 2 Trip Report Japan & Korea - A little of this, a little of that
  3. 3 Trip Report We recommend our Seoul serviced apartment
  4. 4 Vietnam Visa on Arrival - Help
  5. 5 Overnight trek to Mine Thauk Village?
  6. 6 Trip Report Kyoto and beyond - 9 days trip in April 2014
  7. 7 How safe is it for US Citizens in Hat Yai and Violence in Southern Thailand
  8. 8 Thailand - what to wear in November, and, cosmetics
  9. 9 Trip Report Japan and Hong Kong, September 2014
  10. 10 Elephants and Tigers (no bears), oh my.
  11. 11 Trip Report Belated 2012 Trip Report - Two Weeks in South Korea
  12. 12 Custom made women's wool slacks in Seoul
  13. 13 Xian - Make your own warriors?
  14. 14 Bali and Java - 24 September to 23 October 2014
  15. 15 Trip Report RHKKMKs---Just to be copy cats
  16. 16 Looking for input on honeymoon itinerary
  17. 17 Trip Report A trip to Mahabaleshwar (India)
  18. 18 Bangkok/Phuket hotel and suggestions to do?
  19. 19 Kashmir today
  20. 20 Trip Report Vietnam Trip Report: March 2014
  21. 21 Yikes! How to get a Visa to India??
  22. 22 Vietnam - In Search of Accessible Nature
  23. 23 Heading to Koh Lipe, missing the boat. So need to spend the night.
  24. 24 Obtaining Multiple-entry China Visa for American in Hong Kong
  25. 25 Trip Report Alleppey Backwater Cruise at Kerala
View next 25 » Back to the top