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How to vet a tour operator?

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Hello,

My folks and I are on the verge of sending our initial payment to a tour operator and as I can't find any review through initial google searches I wondered if anyone has an opinion on how to gauge the risk of a scam -

I know it's an odd request - writing this on behalf of my father who is seeking some form of peace of mind! I say traveling is an adventure - he's become more risk averse as he ages ....

This is the company - we're doing 11 days/ 10 nights North to South:

Lan Nguyen
Senior Travel Consultant
Vietnam Heritage Travel
Care your travel sense
Add: # 6 West Lakeside Street, Hanoi, Vietnam
Tel: + 84437264687
Fax: +84437264688
Email: * lanvht@vietnamheritagetravel.com
Website: www.vietnamheritagetravel.com

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