Asia Forums

Post New Topic

Recent Activity

View all Asia activity »
  1. 1 Need help with Sri Lanka itinerary and hotels
  2. 2 Japan itinerary advice
  3. 3 Staying in Chaoyang, XiCheng or Dongsheng - Beijing
  4. 4 Goodbye, Carol Simpson
  5. 5 Confusion with LTE data with a Verizon iPhone 6 Plus
  6. 6 Hotels near Takefu Train Station
  7. 7 Honest opinion needed about Thailand
  8. 8 Other than Kyoto?
  9. 9 Trip Report Trip Report : China
  10. 10 Quickie Kathmandu visit worthwhile?
  11. 11 Vietnam for 14 days help to find travel company
  12. 12 Japan: 34 days becomes 12 (or 17)
  13. 13 Narita Airport to Shinjuku
  14. 14 Japan GTG, early April
  15. 15 Beijing tours
  16. 16 Planning First Family Trip to Japan - Advice Needed!
  17. 17 Advice needed from Japan train pros
  18. 18 Trip Report Pandaw-up the Chindwin TR
  19. 19 HK to Beijing for 3 weeks- mid March to early April- itinerary help please!
  20. 20 Trip Report A great trip in India
  21. 21 Trip Report Googling to going...to Gujarat!
  22. 22 Trip Report Hong Kong and Angkor Wat
  23. 23 A Netflix series for those who enjoy Tokyo
  24. 24 Cherry Blossom season Mount Fuji area
  25. 25 Tokyo - Kamakura - Yokohama
View next 25 » Back to the top

"China Eastern Airline" is it really bad??

Jump to last reply

I'm thinking of going to Shanghai (from Vancouver, BC) next April/May. The travel agency (Silk Holidays) uses China Eastern Airline for that particular route/package (they also use Cathy Pacific, Japan Airline, Air Canada for other packages to other cities like Hong Kong, Bali, Bangkok etc. etc.)

I am all set to book until, out of curioisty I did a google search on airline reviews, and came across at least 3-4 review sites. All have reviews on China Eastern and, to my "surprise", there were some really scathing, negative reviews. I can filter out the somewhat "unreasonable" ones, like "flight attendant do not speak English very well", or "the airport terminal that the plane landed did not have clear instructions" etc. etc.

But the majority of feedback are very negative: about planes being old (traveller was told that the fleet was new but found ashtrays in the armrest), really bad food (instant noodle!!! one reader said that they serve you one scanty meal in a 10-hour flight), bad communication, inconsistency in requiring passengers to confirm their flights 72 hours prior to departure in some cities and not others, are now giving me a great deal of discomfort and anxiety about flying with them. One traveller who did not confirm her flight until a day before departure, was told that her seat was no longer available. When she contacted the airline manager she was asked personal and inappropriate questions. Mind you the price is really good.

I also did some search on this Fodor site about China Eastern, but most feedbacks are a few years ago (back in 2002).

Has anyone flown with them recently and if so, please let me know your feedback on the airline. Thanks so much.

21 Replies |Back to top

Sign in to comment.

Advertisement