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Chiang Mai advance train ticket booking

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The Thailand train online booking service is still "coming soon". An email to them elicited a response saying "Sorry sir if you want to book tickets you have to pick up tickets not later 11.00 am in same day you leave". Problem is, we arrive at 5pm and hoped to catch the overnight train the same night. The booking agencies seem to be very much more expensive. Anyone know if we can get tickets some other way ?
Or should we fly and return to Bangkok by train ?

Thanks much.

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