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Writing a complaint letter to Delta

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I had some bad experience during a very long, direct international flight. Thinking I should write a letter of complaint to tell them about the various problems and lack of help and service.

I fly quite frequently and thus am used to tolerating a lot of the usual stuff, but this trip was made horrible because of lack of service throughout the flight.

Thus wondering, if anyone else has ever written such a letter and received some sort of response or do they not care what passengers tell them.

Would love to hear other passengers experiences.

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