Air Travel Forums

Start a new topic Change Forum
Advanced search

Where's My Suitcase - an expirience

Jump to last reply

These people were contracted by United Airlines to deliver my suitcase to my house. I indicated that they could leave it on my small porch. They did, in the pouring rain with no cover of any sort. My bag was drenched, all of the paper material in the outside pockets were ruined and all of my clothing was damp and had to be either washed or dry cleaned, even the unused articles. I was supposed to be called before delivery. I wasn't and so couldn't gete home to bring the bag inside. When I contacted them I got this reply...

"Thank you for contacting Where's My Suitcase Customer Service. I apologize for the inconvenience this has caused you. At the time you will have to contact United Airlines regarding any damage your luggage may have received. For your convenience I have provided United Airlines contact information below."

If your bags are delayed and the airline offers to have them delivered, you should ask if this is the company they use and demand another carrier.

Pjk




Pjk

4 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Fodor's 100 Hotel Award Winners Announced
    by Emily_D Fodor's Editor | Posted on Sep 17, 14 at 01:05 PM
View all Air Travel activity »
  1. 1 Cant get seats on united codeshare
  2. 2 Priority Pass - Worth It?
  3. 3 Travellers Beware of Online Tricks!
  4. 4 Air New Zealand and Virgin Australia Baggage Limits
  5. 5 Sleeping pills for long haul flights
  6. 6 787-9 Dreamliner
  7. 7 Turkish airline denying boarding and not fly us to final destination
  8. 8 What are Level 1 and, especially, Level 2 on AmAirlines Advantage tickets?
  9. 9 La Compagie
  10. 10 Biz lounge in Toronto
  11. 11 Which is better-Quatar or Emirates?
  12. 12 Passengers in fight over reclined seat
  13. 13 Flying business class, friend in economy
  14. 14 Baggage transfer on two separate tickets
  15. 15 Does O'Hare Terminal 5 have Special TSA Precheck for Security?
  16. 16 Dubai 96 hour transit visa
  17. 17 Best seat AA transcon Airbus - first Class
  18. 18 90 minutes at Brisbane airport - enough time?
  19. 19 Hotels around JFK Airport
  20. 20 Best time to redeem AA miles?
  21. 21 Get a refund or credit for economy United tkts?
  22. 22 Questions about: Open Ended Airplane Ticket?
  23. 23 Flying from East Coast to Italy - Strategy for Cheap Flights?
  24. 24 Ins and Outs of Paying for Extra Legroom in Coach
  25. 25 HELP ME TO CHOOSE A BEST CONNECTION TO AVOID ROAMING CHARGES IN AUSTRALIA
View next 25 » Back to the top