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    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
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What is one "allowed" to get when an airline screws up?

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My daughter is flying AA this next week for work from DEN to DFW to SCL (Santiago Chile) to PUQ (Punta Arenas) . Travel times will be over 18 hours.The AA flight from DFW to SCL has been running late all week and last night it was delayed over 8 hours. She is concerned that she will miss her connection out of Santiago to PUQ thus missing her chance to connect with her research vessel. The work problems with AA in the past couple weeks seem to be getting worse so she asked me to write on here to ask what she should do if everything goes to" hell in a hand basket" for her on the flights?
We have read the AA website their conditions but am wondering if they cancel flights or you miss a major connection on an international flight-are you able to get a hotel room,food money,etc.?
Thanks for any tips or info.

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