Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Lufthansa luggage limitations
  2. 2 Tramadol
  3. 3 easyJet westard-ho
  4. 4 Help with JFK to VTE flights
  5. 5 Transiting through FRA
  6. 6 Best time to book internationsl flights on United, using FF miles
  7. 7 Why is Malaysian air SO HIGH!!
  8. 8 Air Berlin Going Out of Business
  9. 9 question about changing terminals
  10. 10 Customs/Baggage Claim in Athens Greece Question
  11. 11 how to use rewards for upgrades
  12. 12 Group Travel on Southwest
  13. 13 Combining star alliance tickets if purchased separately.
  14. 14 delta arrival virgin atlantic departure at Atlanta
  15. 15 BA short turnaround time
  16. 16 Changng a Delta Code Share with KLM
  17. 17 helli
  18. 18 redress number question
  19. 19 Trip Report Excellent Experience on Singapore Airlines Long Haul cattle class
  20. 20 Segment-by-segment searching for award travel? t
  21. 21 Chicago to Denver or Rapid City?
  22. 22 How is this possible?
  23. 23 Connection time at Heathrow
  24. 24 Would you use frequent flier miles for an Alitalia ticket for next May?
  25. 25 Trip Report Travel on China Southern Airlines
View next 25 » Back to the top

United Changed my flight without asking

Jump to last reply

My wife and I have a round trip reservation on a United flight which included a Cancun to Dulles flight. This morning I received a email from United telling me that they changed our flight from our scheduled afternoon flight to a morning flight and that our seats had also been changed so we were no longer sitting together and not even in the same row.
I checked on line, and my original flight was still open.
I called United about this and the agent did change our reservation back to what it was originally. I did explain to the agent that a similar thing happened to us last year but last year only our seats on a connecting flight had been changed and I did not catch the change until we were on our way to catch a connecting flight. I also told the agent that after I purchased our current tickets, I called United and explained to the agent that I did not want the same thing to happen again. The agent told me that she would make a note of that.
I can't come up with a reason for why United felt it could do this.
Can anyone explain why United can change one's flight reservation without asking for permission from the customer in a situation such as mine?

13 Replies |Back to top

Sign in to comment.

Advertisement