Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Discount Airlines Ok?
  2. 2 TXL or FRA?
  3. 3 Does a OneWorld Explorer ticket make sense?
  4. 4 Global Entry advice
  5. 5 Fly Royal Jordanian BKK to HKG?
  6. 6 The Big Black X at U.S. Immigration
  7. 7 Please tell me about RyanAir and EasyJet
  8. 8 Norwegian Airlines through Expedia
  9. 9 Overnight Layover at LaGuardia
  10. 10 Trip Report Istanbul Airport is Horrible
  11. 11 Need Advice about Ticket Price Drop
  12. 12 Thomas Cook Airlines PREMIUM ECONOMY from JFK-MAN return - WORTH IT?
  13. 13 Beach Ball headrest?
  14. 14 compensation for loosing a bag
  15. 15 Cancelling an AA miles ticket
  16. 16 RTW Routing Guidance
  17. 17 JFK or EWR?
  18. 18 Transit time at Narita, Tokyo. Is 1h 5m do-able?
  19. 19 Best Premium Economy to Copenhagen from DTW
  20. 20 Virgin Vs. Delta BOS-LHR
  21. 21 Gifting AA miles
  22. 22 How do I book AA award flights using two different account numbers?
  23. 23 WOW paying for an assigned seat!
  24. 24 March, One World award travel, Boston to Rome
  25. 25 Buying Tickets in Canada Instead of US Due to Exchange Rate?
View next 25 » Back to the top

UNITED Airlines does not recognize Star Alliance Gold Status Benefits

Jump to last reply

UNITED is a Star Alliance partner, but does not recognize the Star Alliance Gold Status Benefits, which clearly state:"Star Alliance airlines
· An extra allowance of 20 kilograms, or 1 additional piece of luggage when the piece concept applies. The latter primarily on flights to/from North or South America."
UNITED took 58 minutes at the counter to check in my bags, then at the penultimate moment demanded for 5 extra pounds in a bag over their 70 pound limit, I quote: "You will pay us $400 NOW, or YOU will NOT fly".
I am entitled to 44 pounds over as I am a Star Alliance Gold Member (TG ROP #NE31987). UNITED Staff was rude and incompetent. UNITED owes me a $400 credit, and refuses to pay. I expect the $400 wrongfully charged to be refunded. I have written to the U.S. Department of Transportation: http://www.dot.gov/airconsumer/file-consumer-complaint. That is where everyone should go to register complaints about UNITED Airlines.

9 Replies |Back to top

Sign in to comment.

Advertisement