Air Travel Forums

Post New Topic

Recent Activity

  • Announcement:
  • Recent Spam Attacks
    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
View all Air Travel activity »
  1. 1 Scandinavian SAS Plus
  2. 2 Connection Time at Heathrow.
  3. 3 UA New (?) Economy Class Fare
  4. 4 Google Flights ?
  5. 5 Jat Airlines? (AKA Serbia Airlines?)
  6. 6 Lufthansa or Condor Air
  7. 7 Norwegian Air - What's the catch?
  8. 8 LAX Domestic to Int'l Connx
  9. 9 Traveling to Spain in March
  10. 10 Flying through Istanbul onto Montenego-Safety?
  11. 11 Premium Economy Virgin Atlantic
  12. 12 Help with Seats on KLM Flight
  13. 13 FLL Navigating Fort Lauderdale airport
  14. 14 Logging into my Aadvantage account
  15. 15 Does a OneWorld Explorer ticket make sense?
  16. 16 Flying "Backwards"
  17. 17 Europe (Lisbon) to Miami: Iberia or Lufthansa in terms of cabin comfort?
  18. 18 Asking for a sandwich in lieu of a hot meal
  19. 19 Reclining Seats in BA Premium Econ?
  20. 20 Delta and Virgin
  21. 21 Cancellation of Thai Airway return trip ticket
  22. 22 Newark connection
  23. 23 connection in jfk for only 90 minutes
  24. 24 Which airline for Paris/Nice?
  25. 25 Ticket spelling error with Orbitz
View next 25 » Back to the top

Southwest "Honors" the Military

Jump to last reply

Last week I had a flight on Southwest who I usually prefer since they seem to be on time and responsive to customers.

Unfortunately, after my latest experience I will likely avoid them if possible. Southwest has implemented a policy to give preference to customers in the military. If you are an active duty military member you get preferential early boarding and are also the first to disembark.

It makes no difference to Southwest if they are late and if you miss your connection, as long as you give preference to the military to disembark.

Obviously, if you object to treating all customers equally this means you are unpatriotic. If they wish to honor the military, why not offer a discount or free drinks? Or if they don't want to actually give them something of value, why not offer them early boarding?

I speak from experience, Following is the response from SWA

We appreciate your patience and allowing us the opportunity to honor our Military.

Sincerely,

Deborah, Southwest Airlines

21 Replies |Back to top

Sign in to comment.

Advertisement