Air Travel Forums

Post New Topic

Recent Activity

  • Announcement:
  • Recent Spam Attacks
    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
View all Air Travel activity »
  1. 1 17 hours layover in Heathrow (LHR). What are our options?
  2. 2 Voice calls during flights?
  3. 3 Anybody Flown AA Main Cabin Extra on the 789?
  4. 4 Flight Honolulu to New York
  5. 5 Scandinavian SAS Plus
  6. 6 Lufthansa or Condor Air
  7. 7 meal service on 10:30 pm deaprture?
  8. 8 connection in jfk for only 90 minutes
  9. 9 Connection Time at Heathrow.
  10. 10 Traveling to Spain in March
  11. 11 UA New (?) Economy Class Fare
  12. 12 Google Flights ?
  13. 13 Jat Airlines? (AKA Serbia Airlines?)
  14. 14 Norwegian Air - What's the catch?
  15. 15 LAX Domestic to Int'l Connx
  16. 16 Flying through Istanbul onto Montenego-Safety?
  17. 17 Premium Economy Virgin Atlantic
  18. 18 Help with Seats on KLM Flight
  19. 19 FLL Navigating Fort Lauderdale airport
  20. 20 Logging into my Aadvantage account
  21. 21 Does a OneWorld Explorer ticket make sense?
  22. 22 Flying "Backwards"
  23. 23 Europe (Lisbon) to Miami: Iberia or Lufthansa in terms of cabin comfort?
  24. 24 Asking for a sandwich in lieu of a hot meal
  25. 25 Reclining Seats in BA Premium Econ?
View next 25 » Back to the top

Southwest and pax rights

Jump to last reply

My niece got caught up in the mess with the computer failure on Wed. She waited in Seattle for 6 hours, 3 in line to re-book as all computers were down then from people re-booking. No hotels, no food vouchers. This was their fault, not an act of God. She got a flight out yesterday so two extra nights in Seattle but it was delayed and she missed her connecting in Chicago. She was supposed to get a 1 am flight but it was cancelled so now the best they can do is sent her to Laguardia or she has to wait till Sunday night for a flight to Albany. She is taking the flight to NY and catching the train to Sarasota. This is such a huge mess. No hotel, no food. What are her rights? She said the gate agents have no authority to do anything. She is pregnant so very upsetting to me. She would have got a hotel last night but they kept telling her 1 am and then delay and then cancelled. She wants a bath!!

4 Replies |Back to top

Sign in to comment.

Advertisement