Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Cheap flights to Europe from Pittsburg
  2. 2 Consolidators for Biz Class - has any one used one?
  3. 3 BA not to fly to serve anymore.
  4. 4 Medication Sleep Aid for 30+ Hours Travel
  5. 5 How to figure out the cost of a trip when purchasing insurance.
  6. 6 Airtreks and Bootsnall
  7. 7 Miami International Airport
  8. 8 Trip Report T4 (AA) remodel at LAX
  9. 9 What should I know about flying Southwest?
  10. 10 Complimentary upgrades on Delta with companion
  11. 11 Question on checkin for international
  12. 12 travelling with ensure
  13. 13 Connection time
  14. 14 Flight from Athens to Santorini?
  15. 15 Connecting in Toronto for return to US
  16. 16 Award travel and fees
  17. 17 Arlanda connecting flight Intl to oslo Customs??
  18. 18 PHL layover
  19. 19 Is there a best day to book an international flight? a best day to fly?
  20. 20 searching for flights on Kayak
  21. 21 PHL-CDG airline change with checked bags (less than 2 hrs) HELP!!!
  22. 22 U.K. Registered Traveler vs Fast Track
  23. 23 Booking with airline vs. Orbitz or Priceline
  24. 24 Which site to use (or not) to book airfare
  25. 25 Purchasing third coach seat for two passengers on international flight
View next 25 » Back to the top

Southwest and pax rights

Jump to last reply

My niece got caught up in the mess with the computer failure on Wed. She waited in Seattle for 6 hours, 3 in line to re-book as all computers were down then from people re-booking. No hotels, no food vouchers. This was their fault, not an act of God. She got a flight out yesterday so two extra nights in Seattle but it was delayed and she missed her connecting in Chicago. She was supposed to get a 1 am flight but it was cancelled so now the best they can do is sent her to Laguardia or she has to wait till Sunday night for a flight to Albany. She is taking the flight to NY and catching the train to Sarasota. This is such a huge mess. No hotel, no food. What are her rights? She said the gate agents have no authority to do anything. She is pregnant so very upsetting to me. She would have got a hotel last night but they kept telling her 1 am and then delay and then cancelled. She wants a bath!!

4 Replies |Back to top

Sign in to comment.

Advertisement