Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 You can additionally accumulate strong outcomes
  2. 2 Miami International Airport
  3. 3 Question on checkin for international
  4. 4 travelling with ensure
  5. 5 BA not to fly to serve anymore.
  6. 6 Connection time
  7. 7 Flight from Athens to Santorini?
  8. 8 Connecting in Toronto for return to US
  9. 9 Award travel and fees
  10. 10 Arlanda connecting flight Intl to oslo Customs??
  11. 11 PHL layover
  12. 12 How to figure out the cost of a trip when purchasing insurance.
  13. 13 Is there a best day to book an international flight? a best day to fly?
  14. 14 searching for flights on Kayak
  15. 15 Medication Sleep Aid for 30+ Hours Travel
  16. 16 PHL-CDG airline change with checked bags (less than 2 hrs) HELP!!!
  17. 17 U.K. Registered Traveler vs Fast Track
  18. 18 Booking with airline vs. Orbitz or Priceline
  19. 19 Complimentary upgrades on Delta with companion
  20. 20 Which site to use (or not) to book airfare
  21. 21 Purchasing third coach seat for two passengers on international flight
  22. 22 Renewal of Global Entry
  23. 23 added cost on BA tickets
  24. 24 transfer at LHR or CDG
  25. 25 American Airlines, Iberia, British Airways
View next 25 » Back to the top

Serious problem with Expedia.com

Jump to last reply

I've made a flight booking from Singapore to Calgary few days ago with Expedia.com, and received Confirmation immediately after everything. After a short while, my bank called me and said the transaction is not successful and being rejected. I've called the bank twice between day and night time and I received the same answer that was Failure Transaction, and I have to make a new booking as the 1st transaction is not valid.

Therefore, I created a 2nd booking, the transaction went through and I received another confirmation as well. I called and checked with the bank again and they said the transaction went through and it's Confirm. After that, I sent in email to double check with Expedia.com, they said they have limit service in dealing with email, they asked me to call the service center directly.

I called, and being talk and hold the conversation for almost an hour (well, 50mins perhaps), they said it's my fault in making duplicate booking as the 1st one is already confirmed. They said the transaction was being done and confirmed, the Delta airlines has already reserved the seat (for the first booking), they will refund me money for the first booking, and also CHARGE ME SGD250 for changes or whatever fees then~

I called Delta Airlines, they said they will cancel the flight without charge me anything, it's Expedia.com itself to CHARGE me as I booked with them instead of the airlines directly.

I am so pissed and is there anyone can tell me what's going? I wonder how the Expedia is going to charge me whereby the first transaction (with the first booking is not valid and not going through with valid payment)? and I wonder why they said Delta Airlines is going to charge me for flight cancellation? IT'S RIDICULOUS~!!!!

May I know what can I do?? Please, if this was solely my own fault, I am willing to pay for my mistake, but not with such RIDICULOUS REASON~!!! HELP~!!!

30 Replies |Back to top

Sign in to comment.

Advertisement