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Requesting miles credit with Continental

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Back on January 26, I was suppose to fly from Fort Lauderdale to Houston, and then on to San Jose, California, but the plane was late arriving into Fort Lauderdale, so Continental placed me on a Frontier aircraft to Denver and a United plane from Denver to San Jose.

I received miles for the Denver to San Jose United flight, but can I get miles for the Frontier flight from Fort Lauderdale to Denver?

I went to Continental's request miles credit section on the internet and it said to type in the 13 numbers of the ticket into the box, but there are 14 numbers on the ticket.

Any suggestions and comments?

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