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Rental Cars - Responsibility for Break-downs?

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When I rented a car recently from Thrify at MCO, I asked for the # to call if the car broke down. I was advised that I was totally responsible for the car.

I took the car anyway, but upon returning home, I posted on another travel site & questioned the remark. On that site I was advised that the customer is responsible for the towing & repairs & the company would not bring them another car - unless I took out the rental car company's roadside maintenance. Really?????

I trust Fodorites for the best info. Is this really true? I've never been asked to take out the maintenance pkg & have never heard of anyone doing so. How can someone rent a car & expect the renter to maintain (except for accidents, of course)? Why would the companies ever maintain the cars - just make the customer do it!!!

I'm freaked out by this - I could not afford large towing & repair costs, but will be traveling again & will need to rent a car. I'm sure the company's pkg is expensive. Is this the same as the "insurance" they try to sell that is about the daily cost of the car? I never get it because my ins agent said I am covered & my credit card covers for "loss of use" - which my agent said the car company would not legally get anyway.

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