Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 How to figure out the cost of a trip when purchasing insurance.
  2. 2 Consolidators for Biz Class - has any one used one?
  3. 3 Medication Sleep Aid for 30+ Hours Travel
  4. 4 Miami International Airport
  5. 5 Trip Report T4 (AA) remodel at LAX
  6. 6 What should I know about flying Southwest?
  7. 7 Complimentary upgrades on Delta with companion
  8. 8 Question on checkin for international
  9. 9 travelling with ensure
  10. 10 BA not to fly to serve anymore.
  11. 11 Connection time
  12. 12 Flight from Athens to Santorini?
  13. 13 Connecting in Toronto for return to US
  14. 14 Award travel and fees
  15. 15 Arlanda connecting flight Intl to oslo Customs??
  16. 16 PHL layover
  17. 17 Is there a best day to book an international flight? a best day to fly?
  18. 18 searching for flights on Kayak
  19. 19 PHL-CDG airline change with checked bags (less than 2 hrs) HELP!!!
  20. 20 U.K. Registered Traveler vs Fast Track
  21. 21 Booking with airline vs. Orbitz or Priceline
  22. 22 Which site to use (or not) to book airfare
  23. 23 Purchasing third coach seat for two passengers on international flight
  24. 24 Renewal of Global Entry
  25. 25 added cost on BA tickets
View next 25 » Back to the top

Qatar Airways - Terrible Customer Service

Jump to last reply

My husband and I recently travelled from Singapore to Paris return with Qatar Airways.

Although we are seasoned travellers we had never flown with Qatar Airways before. In hindsight, we wish we never did.

We encountered various problems with Qatar's office staff in Singapore, their on-line check-in system never worked, their 'so-called' business class lounge in Singapore was a dump, and various other issues in relation to their terrible and indifferent customer service approach especially in relation to their Customer Relations Department.

I was wondering whether anyone has experienced similar problems and whether they had received satisfaction from their dealings with Qatar's Customer Relations Department and, if not, did they take the matter further and were their issues resolved.

27 Replies |Back to top

Sign in to comment.

Advertisement