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Problems with AEROFLOT and how to sue them

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I would like to know how to sue AEROFLOT. The case is that i bought a one way ticket for my friend to fly from Sofia to Hong Kong, in order to visit me in China. At the Sofia airport, they didn't let him get on board, with the reason that he had no return flight ticket.
He needs no visa for Hong Kong, also Aeroflot doesn't require Macedonian citizens to buy a return flight ticket, they simply issue a oneway ticket and then tell you, NO you can't get on board. Furthermore, i have another 5 friends that came the same way to Hong Kong in the past 5 weeks.

Please if anyone can help, i would appreciate and if there are any lawyers who can get this case on please reply.

Regards
Dushan

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