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Orbitz fined $50,000 for failing to clearly disclose baggage fees

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USDOT fined Orbitz because the customers were forced to scroll to the bottom of the web page to see the cost of checking their baggage. This was deemed a violation of the recent mandate (January 2012) for carriers and ticket agents to disclose up-front ("clearly lay out and accesible") any baggage fees passengers may have to pay in addition to the ticket price.

Boy, DOT is not &^^$% around!! ORBITZ (same company owners for Cruise Critic/ Expedia/ Travelocity/ CheapTickets) is also been investigated on the use of detection of computer interface procedence and using that information to profile the inquirer and, accordingly, route them towards pricier hotels/flights.

WOW!

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