Anyone out there impacted by the Lufthansa cancelled flights on Dec 2nd out of London Heathrow? If yes, any luck in getting a refund or credit back from Lufthansa if you were jammed and had to book alternative travel arrangements?
Curious if there is a large group of disaffected customers who would be prepared to join a class action lawsuit for compensation.
I was jammed by Lufthansa and had to book a new ticket with a different airline. Out of pocket by a couple of thousand dollars. Small issue for a big company like Lufthansa but multiply that cost by all the other people who were jammed by them and it turns into a bigger, more relevant problem for them. I contacted Lufthansa for help but they have not responded with anything positive even though they screwed-up. Its almost a month since their screw-up and still nothing from them.
Hopefully we can group up on this issue and get something sorted for all!
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