According to the BBC, Cho was served the nuts in packaging instead of according to the proper procedure, which requires the cabin crew to inquire if the passenger would enjoy the snack, then serve them on a plate.
As MarketWatch explained, the executive then summoned the flight's purser and proceeded to grill him on Korean Air's food service procedure. Apparently unsatisfied with the purser's response, Cho ordered the aircraft back to the gate, with the support of the pilot, so the crew member could deplane.
So now a macadamia nuts will lead to 10 years in jail.
The awkward moment when Asiana is better than Korean Air.
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Korean Air Executive Resigns Post After Halting Flight Over Snack Service