Air Travel Forums

Start a new topic Change Forum
Advanced search

Jumping through hoops to get a refund from United

Jump to last reply

United cancelled my flight due to hurricane Sandy. I submitted a refund request to them, and got a reference number. Now they tell me they cannot find the request and to resubmit the info via Fax. You can't get through to the refund department by phone or email, and no one else seems to be able to help. United knows the flight was cancelled because they cancelled it, so where's the money? Should I protest this through my credit card company or give it another try with United. I've already wasted lots of time on this.

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Air Travel activity »
  1. 1 Travelers Insurance
  2. 2 Booked on United with codes share to Europe/No seat reservation allowed
  3. 3 Manchester vs London flights from the US
  4. 4 JetBlue Amex card
  5. 5 Around the World Fare on OneWorld?
  6. 6 Best premium economy to Europe
  7. 7 Premium economy--timing of purchase
  8. 8 Shortened connection time at FCO
  9. 9 never fly LIAT
  10. 10 Anyone used webjet.com?
  11. 11 Layover in the airport
  12. 12 Ryan air carry on personal items
  13. 13 Global Entry Program and TSA PreCheck Question
  14. 14 best time to purchase ticket
  15. 15 Sleeping on airplanes (in cattle class)
  16. 16 Anyone know anything about JetnSave?
  17. 17 Upgrading econ to biz on United
  18. 18 Check your contract and don't get cancer
  19. 19 Help: Airfare to Madrid has skyrocketed - why?
  20. 20 Hiw Much Time to get Thru Customs & Immigration at IAH
  21. 21 help booking w Ryan air
  22. 22 Tickets Gdansk-London-Lisbon - anybody need?
  23. 23 When to book a companion ticket on BA?
  24. 24 Taxes and carrier-imposed fees - EXORBITANT!
  25. 25 what happens if flight is delayed or cancelled and you miss the event
View next 25 » Back to the top