Air Travel Forums

Start a new topic Change Forum
Advanced search

Jumping through hoops to get a refund from United

Jump to last reply

United cancelled my flight due to hurricane Sandy. I submitted a refund request to them, and got a reference number. Now they tell me they cannot find the request and to resubmit the info via Fax. You can't get through to the refund department by phone or email, and no one else seems to be able to help. United knows the flight was cancelled because they cancelled it, so where's the money? Should I protest this through my credit card company or give it another try with United. I've already wasted lots of time on this.

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Writers Needed for Japan
    by Emily_D Fodor's Editor | Posted on Mar 26, 15 at 02:38 PM
View all Air Travel activity »
  1. 1 Business Class
  2. 2 US Airways schedule changes
  3. 3 Need Advice on EU 261--contact Lufthansa or United for compensation?
  4. 4 Airside lounges at HKG: recommendations?
  5. 5 When to book?
  6. 6 never fly LIAT
  7. 7 Booked on United with codes share to Europe/No seat reservation allowed
  8. 8 Comparing Business Class Experience: AA, USAir International
  9. 9 Trip Report Review of Air France Premium Economy
  10. 10 Getting bumped from Premium Economy on Delta/KLM
  11. 11 Lufthansa Intra-Europe Travel: How strict on hand baggage?
  12. 12 Airfare to Italy
  13. 13 Booking a United award in Lufthansa premium economy: Is it possible?
  14. 14 Alitalia
  15. 15 Around the World Fare on OneWorld?
  16. 16 Layover in the airport
  17. 17 Bringing in Bali coffee to Brunei and UK.
  18. 18 Any difference between Air NZ Business Class seats, 777-300, 787?
  19. 19 AA Downgrading from 777's to 767's on DFW-FRA Route
  20. 20 San Jose Costa Rica to Havana Cuba
  21. 21 British Air Miles - Household Account Question
  22. 22 Confusing Lufthansa Carry On Weight Restrictions
  23. 23 use of united skylounge if flying a different airline
  24. 24 Crease on passport ID page
  25. 25 Beware of Bravofly
View next 25 » Back to the top