Air Travel Forums

Start a new topic Change Forum
Advanced search

Jumping through hoops to get a refund from United

Jump to last reply

United cancelled my flight due to hurricane Sandy. I submitted a refund request to them, and got a reference number. Now they tell me they cannot find the request and to resubmit the info via Fax. You can't get through to the refund department by phone or email, and no one else seems to be able to help. United knows the flight was cancelled because they cancelled it, so where's the money? Should I protest this through my credit card company or give it another try with United. I've already wasted lots of time on this.

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Air Travel activity »
  1. 1 Transfer time in CDG for different tickets
  2. 2 Best Airline to Fly to Singapore?
  3. 3 Singapore Stopover Holiday - Which Leg?
  4. 4 United/Lufthansa - no miles credit for the Lufthansa legs?
  5. 5 Trip Report Gimpy Geezer and Wife Fly Air France A380 Premium Economy from DC to Europe
  6. 6 Rome Airport Luggage Storage
  7. 7 Booking Annoyance
  8. 8 Delta 767-300ER vs. USAir A300-200 Business Class
  9. 9 Considering an Around-the-World ticket
  10. 10 Virgin Atlantic to LHR in economy - any opinions?
  11. 11 United Four Across in Biz Class
  12. 12 Anyone used webjet.com?
  13. 13 Taxes and carrier-imposed fees - EXORBITANT!
  14. 14 Using Award Tickets: things can be flexible at the airport...
  15. 15 Arrival at SFO
  16. 16 American Airlines awards
  17. 17 Delta?
  18. 18 Suggestions for non-English-speaking travellers at London Heathrow Airport
  19. 19 Delayed Luggage
  20. 20 Ryanair puts on airs
  21. 21 Passengers in fight over reclined seat
  22. 22 Which is better-Quatar or Emirates?
  23. 23 Flying from East Coast to Italy - Strategy for Cheap Flights?
  24. 24 Seat selection help Korean Air
  25. 25 air canada not taking responsibility and not sure where to call
View next 25 » Back to the top