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    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
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JetBlue flight cancellation - nice job

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5 PM flight from DCA (washington) to BOS was cancelled in AM - possibly due to terrible weather prediction, but not sure since it was only cancelled flight. I received an email, a text and a phone message. Before I could call them back they had rebooked me on a 9 PM flight - which I was able to change to next AM without additional charge, even though the Monday AM flights are always much more expensive. They immediately emailed me new confirmation.

I know this is how things are supposed to work - but they actually did work.

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