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I Need the Dummies Version of Award/Upgrade Booking - UAL

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First let me say I know I'm not yet within the time frame to book tickets (I think the time starts 30 Jul) but I'd like to try to get an understanding of how to do this via the website if possible. I've never booked online award travel before. We're thinking of award tickets because the flights to South Africa are very expensive, but I haven't ruled out trying to get upgrades.

Here's the scenario:
a. Flying Phoenix (PHX) to Johannesburg (JNB) South Africa
b. Need to arrive in JNB 12 Jun 2014; return from JNB on either 25 Jun or 26 Jun
c. DH and I each have enough mileage in each our MP accts to get round-trip Business Class saver tickets
d. Long flights so what we want to do is break it up with a stopover for a night or two going each way somewhere in Europe - we really don't care where. The stopover is simply to rest before continuing on to JNB or returning home.

So let's assume I'm trying to get award tickets:

One of the questions I have is best way to do a search because it would seem if I do "multiple destinations" to account for the stopover I have to know which city to input. As I said above, don't really care if it's London or Frankfurt or wherever.

Thoughts?

And as noted in my subject line - please dumb it down for me. Thanks!

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