Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Trip Report Buy UK/EU/ Passport,ID Card Driving License online WHATSAPP+447424882163
  2. 2 Customs question
  3. 3 Global Entry application status question
  4. 4 Contact # for Delta
  5. 5 Using american voucher
  6. 6 United or Air France? (Business class)
  7. 7 Beware the Frankfurt Airport
  8. 8 Can a person buy two seats on the same flight for just
  9. 9 Southwest boarding
  10. 10 "under the seat space"
  11. 11 is RMB necessary for layover in Chinese airport
  12. 12 BUD to ZRH to USA
  13. 13 Starting my Planning
  14. 14 Another kid-on-the-plane story
  15. 15 Heathrow Terminal 5
  16. 16 RE minimum transfer time Schiphol!
  17. 17 What has become of AA flights to Europe? All BA now.
  18. 18 Transfer to Vermont from JFK
  19. 19 UA Carry-On Policy
  20. 20 Has using FF miles on AA got a lot harder?
  21. 21 Customs and Connection Times
  22. 22 BA short turnaround time
  23. 23 Best airport lounge at Narita?
  24. 24 Quick trip to attain frequent flyer status
  25. 25 easyJet westard-ho
View next 25 » Back to the top

How do I explain the AA OneWorld award based on miles flown to the agent?

Jump to last reply

I'm working on a one world partner award going from Boston or JFK to Rome; via LHR (so I can use BA) in one direction, and Madrid (for Iberia) in the other. Since it's under 9000 miles, the 2 round trip business class tickets I'm trying for would cost 80,000 miles instead of the milesaver 100,000 per ticket.

But every time I call to work on this type of ticket, the agents start off by insisting that I can't do it, that it's going to cost 100,000; that it doesn't matter if I use the minimum 2 partners; that perhaps if I were doing a round-the-world ticket it could be done...

Yesterday, I got the same stuff from the agent. I tried to get her to just "humor me", but she was adamant it would not work so I was ready to "politely hang up and call back"; when she really started getting cranky with me, and insisted I talk to her supervisor so the supervisor could "prove it to me". So I said, fine, I'll talk to the supervisor. (By this time I'm mad too). She puts me on hold for the longest time, finally gets back on the line and is in tears; and tells me I was right, and she would like to work on the ticket for me. So now I feel badly because she's crying. Yuck. (I do now have a workable itinerary on hold until the 13th - not perfect, but it's ok).

Here's the $60,000 question:How do I avoid this kind of drama? Is the coding the agents use for this booking "OW80"? What is the correct name of this award - is it "one world all partner"; "one world partner"; "one world explorer"? It's very rare that I get an agent who immediatley knows what I'm working towards, and I'm thinking it must be that I'm just not giving them the proper information so they can help me get these tickets.

And one other question - with this type of award, do I have to use AA metal? I've been given conflicting info on that as well. It seems to me that I've had trips that only used partners, but this woman yesterday insisted AA had to be included. (It was fine - I want to use AA over the ocean to or from LHR to save on taxes).

I appreciate any help you can offer; this board is how I first learned about this type of award, and I'll bet it's saved me more than 100,000 miles over the years.

Cyn

5 Replies |Back to top

Sign in to comment.

Advertisement