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Ever cancel tickets on American?

I recently booked two tickets directly through American Airlines (TPA to DCA), but had to cancel them within the 24 hour window. Turns out it's a two-step process: cancel, then request a refund.

Has anyone ever done this? Were you successful? How long did the refund take?

I can be the squeaky wheel, but it's only been a few days... Thanks for any input you can give.

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