European Commission Action on Misleading Airline Websites

The European Commission is systematically checking if airline websites are misleading.

Although improvements have been achieved, still 50% of the European airline websites are misleading, mostly those of low-budget airlines and low-budget travel agencies. (You guess who the black sheep are?)

Typical irregularities include:

- misleading pricing (hidden fees are added in the very last step of the booking process)

- prechecked boxes for additional services (e.g. insurances)

- missing contract terms

- advertised offers which are not available (e.g. "flights for 19 Euros")

The European Commission has already achieved some improvements and is considering further legal steps against those websites.

For additional information, see

http://tinyurl.com/3zw397