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Don't Travel British Airways

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Don't even think of flying British Airways. Here's why.

I had a transatlantic flight booked, but couldn't go due to a health issue. I was covered by travel insurance. They requested a price breakdown so they would know which parts of the total fare I could get back. Some taxes are refundable if you don't travel. Fair enough

I called British Airways and they refused to send me the information. I called several times. They eventually pointed me to a web page that has a form for proof of non-travel. They said put the request there. I filled it out. In the comment I put my request for the price brake down. After a month, they sent me a form confirming that I did not travel, but not the information that I requested.

I called them again. They told me the same thing. I explained that I had already done that. They told me to do it again. What's the point?

So I'm out $1500 because they refused to supply me information. The message is that travel insurance is useless if you fly BA.

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