Air Travel Forums

Post New Topic

Recent Activity

  • Announcement:
  • Recent Spam Attacks
    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
View all Air Travel activity »
  1. 1 Flying through Istanbul onto Montenego-Safety?
  2. 2 Voice calls during flights?
  3. 3 17 hours layover in Heathrow (LHR). What are our options?
  4. 4 Anybody Flown AA Main Cabin Extra on the 789?
  5. 5 Flight Honolulu to New York
  6. 6 Scandinavian SAS Plus
  7. 7 Lufthansa or Condor Air
  8. 8 meal service on 10:30 pm deaprture?
  9. 9 connection in jfk for only 90 minutes
  10. 10 Connection Time at Heathrow.
  11. 11 Traveling to Spain in March
  12. 12 UA New (?) Economy Class Fare
  13. 13 Google Flights ?
  14. 14 Jat Airlines? (AKA Serbia Airlines?)
  15. 15 Norwegian Air - What's the catch?
  16. 16 LAX Domestic to Int'l Connx
  17. 17 Premium Economy Virgin Atlantic
  18. 18 Help with Seats on KLM Flight
  19. 19 FLL Navigating Fort Lauderdale airport
  20. 20 Logging into my Aadvantage account
  21. 21 Does a OneWorld Explorer ticket make sense?
  22. 22 Flying "Backwards"
  23. 23 Europe (Lisbon) to Miami: Iberia or Lufthansa in terms of cabin comfort?
  24. 24 Asking for a sandwich in lieu of a hot meal
  25. 25 Reclining Seats in BA Premium Econ?
View next 25 » Back to the top

Trip Report Do not opt for Southwest airlines if you're a business traveler

Jump to last reply

I would avoid SouthWest airlines when traveling in the US. It "claims" to provide wonderful customer service and is all about the customer, BUT IT IS NOT TRUE. They offer a fare online called Business Fare. This is NOT a business anything. There is no special business section, no larger seat or anything you would find any business sections on any plane in the world.

They claim that with Business you get a free drink. However that 'free' drink cost me over $200 dollars!! Then they claimed that with Business fare you get to board the plane early (you do in any other plane in business around the world for free) but this early boarding cost me over $200 extra dollars. We're talking about $400 dollars for my business fare one way seat compared to the people sitting next to me paying less than $150 for their coach seat. Business, my butt!

After speaking to a representative to the company and asking them to explain to me what their concept of business vs. anyone else on the plane they couldn't come up with anything except the free drink (again a $200 drink). Everything else, like a refundable ticket, free baggage etc comes complete with everyone's ticket.

Do yourself a favor. Spend your hard earned money with any other airline. Delta, United, American...they all at least give you what you expect and don't try to hide their fees around things you wont' be getting like Southwest does. They know what Business actually means and treat business travelers as they should be treated.

18 Replies |Back to top

Sign in to comment.

Advertisement