Air Travel Forums

Post New Topic

Recent Activity

  • Announcement:
  • Forums Style Refresh
    by Emily_D Fodor's Editor | Posted on Apr 27, 15 at 11:33 AM
View all Air Travel activity »
  1. 1 Turkish Airlines to fly to Miami
  2. 2 American award travel to Europe
  3. 3 Worried my mother won't be able to fly!
  4. 4 Going to Canada.
  5. 5 Carryon allowances for US flights...have they changed?
  6. 6 ATL, nice cafe outside secure zone
  7. 7 Help Please: From JFK to 5th Avenue?
  8. 8 Booked Lufthansa/United via Expedia - worried about seat reservation
  9. 9 Have to cancel Delta award tix - best to resched. or back into account?
  10. 10 Keep Skymiles tix for Euro segments or buy cheap alternative?
  11. 11 Which terminal at Heathrow will TAP fly into?
  12. 12 Around the World Fare on OneWorld?
  13. 13 Connecting Flights in Heathrow
  14. 14 Trip Report Review of Air France Premium Economy
  15. 15 Ticketed Name entered incorrectly. Help……
  16. 16 Fiesta time flying Avianca,Miami to Bue
  17. 17 United starts offering free beer and wine Internationally
  18. 18 Orbitz Booking Error
  19. 19 What to expect at customs
  20. 20 ORBITZ SITE -PROBLEMs Contacting Customer Service
  21. 21 Separate connecting flights at CDG under 3 hours apart - sufficient?
  22. 22 Air Berlin
  23. 23 EDI to Heathrow
  24. 24 Istanbul ataturk airport visa required?
  25. 25 53 minute layover in el salvador!
View next 25 » Back to the top

Delta: booking award tix on line vs. telephone with agent

Jump to last reply

I've seen references to these approaches and also reviewed Flyertalk. I think I read a comment here in passing recommending talking with an agent in real time.

I usually work on line, so I got two Business elite tickets one way over SFO - CDG for March 2014 that way. However, they took 200k miles for both. Couldn't find a return on line (now that the 331 days window has opened for return tickets) for anything close to my remaining miles (125k) plus fees, and was thinking I might have to buy economy and upgrade.

However, I called the Skymiles line at Delta and after hangups, scrambling for my (new) password for my account, etc. etc. I got a live agent who was able to get me the returns, in business, VCE-CDG-SFO, for the miles I'd already paid. So SFO-CDG and then VCE-CDG-SFO coming back (what I wanted--open jaw). I paid only $83 in taxes per ticket.

One thing I always do now on telephone business calls is agree to take the survey at the end of the call -- it seems I've always gotten better service when I've done that.

Anyway most of the Delta skymiles threads were older so I thought I would post this to pass along my experience.

8 Replies |Back to top

Sign in to comment.

Advertisement