Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Connecting Flight in IAD Washington to Munich-- Anxious Traveler
  2. 2 Tipping for Wheelchair Assistance
  3. 3 Flying with Air France and Alitalia (carryon and layover questions)
  4. 4 Is the "better" food on BA worth it.
  5. 5 Toronto-Atlanta-Fort Walton Beach
  6. 6 Norwegian Airlines through Expedia
  7. 7 Global Entry advice
  8. 8 Discount Airlines Ok?
  9. 9 TXL or FRA?
  10. 10 Does a OneWorld Explorer ticket make sense?
  11. 11 Fly Royal Jordanian BKK to HKG?
  12. 12 The Big Black X at U.S. Immigration
  13. 13 Please tell me about RyanAir and EasyJet
  14. 14 Overnight Layover at LaGuardia
  15. 15 Trip Report Istanbul Airport is Horrible
  16. 16 Need Advice about Ticket Price Drop
  17. 17 Thomas Cook Airlines PREMIUM ECONOMY from JFK-MAN return - WORTH IT?
  18. 18 Beach Ball headrest?
  19. 19 compensation for loosing a bag
  20. 20 Cancelling an AA miles ticket
  21. 21 RTW Routing Guidance
  22. 22 JFK or EWR?
  23. 23 Transit time at Narita, Tokyo. Is 1h 5m do-able?
  24. 24 Best Premium Economy to Copenhagen from DTW
  25. 25 Virgin Vs. Delta BOS-LHR
View next 25 » Back to the top

Delta: booking award tix on line vs. telephone with agent

Jump to last reply

I've seen references to these approaches and also reviewed Flyertalk. I think I read a comment here in passing recommending talking with an agent in real time.

I usually work on line, so I got two Business elite tickets one way over SFO - CDG for March 2014 that way. However, they took 200k miles for both. Couldn't find a return on line (now that the 331 days window has opened for return tickets) for anything close to my remaining miles (125k) plus fees, and was thinking I might have to buy economy and upgrade.

However, I called the Skymiles line at Delta and after hangups, scrambling for my (new) password for my account, etc. etc. I got a live agent who was able to get me the returns, in business, VCE-CDG-SFO, for the miles I'd already paid. So SFO-CDG and then VCE-CDG-SFO coming back (what I wanted--open jaw). I paid only $83 in taxes per ticket.

One thing I always do now on telephone business calls is agree to take the survey at the end of the call -- it seems I've always gotten better service when I've done that.

Anyway most of the Delta skymiles threads were older so I thought I would post this to pass along my experience.

8 Replies |Back to top

Sign in to comment.

Advertisement