Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Trip Report 증권사이트 주가종합지수 oninve.com
  2. 2 Trip Report 실시간증권정보 현재종합주가지수 oninve.com
  3. 3 Trip Report 주식정보사이트 주가지수선물 oninve.com
  4. 4 Separate tickets with only carry ons -- do I have to go through customs?
  5. 5 Check your electronics or fly American
  6. 6 New airfare aggregator Concorde.io
  7. 7 EasyJet
  8. 8 Priority Pass - Worth It?
  9. 9 Sea-Tac Virgin Atlantic flight
  10. 10 Flying through Casablanca
  11. 11 How to book YYZ-ZRH-NBO-YYZ ?
  12. 12 what if connecting flight cancels
  13. 13 enough time for this flight?
  14. 14 Qantas FF access to Emirates lounge CDG?
  15. 15 aRound-The-World for less than $/€ 1,200
  16. 16 TSA OR Global Entry
  17. 17 How to figure out the cost of a trip when purchasing insurance.
  18. 18 "This route is pending regulatory approval."
  19. 19 Medication Sleep Aid for 30+ Hours Travel
  20. 20 U.K. Registered Traveler vs Fast Track
  21. 21 How do you get from terminal 8 to terminal 2 at JFK airport?
  22. 22 Amsterdam flight change
  23. 23 AA FF flights
  24. 24 Consolidators for Biz Class - has any one used one?
  25. 25 Delta/Virgin Atlantic carryon sizes
View next 25 » Back to the top

Compensation from United Airlines for denial of boarding (involuntary)

Jump to last reply

My daughter, 18, was booked on a flight the Tuesday before Thanksgiving from Columbus, OH to Newark, NJ. She arrived at the airport nearly four hours before departure but was bumped anyway due to overbooking. United had no more flights that night to the NYC area, the next available seat was on a 6:30 a.m. flight. Panicked about a forecasted snowstorm the next morning, she decided to buy a ticket on another airline to get home (flew to Baltimore, then Amtraked to NYC and picked up at Penn Station, an hour from our home). She used the return portion of the United ticket to get back to school in Ohio.

I requested a refund from United on their website and asked for the unused portion of the ticket (roundtrip ticket was $500.00) plus the compensation due for her involuntary denial of boarding, which I understood could be as much as 400% given the circumstances,

I got an email today from United saying my refund request had been processed. When I looked it up on the website, I saw that they had processed a refund of $204.00, a little bit less than half the face value of the ticket.

Am I incorrect in thinking that I'm due additional money as compensation, per the federal rules? The earliest the airline could have gotten her to her destination was 12 hours after the arrival time on her original booking.

6 Replies |Back to top

Sign in to comment.

Advertisement