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Carry-on or Checked Baggage?

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I have repeatedly tried to E-mail Ryannair, but they won't give me an E-mail address. Not only that, but they refuse to let me type my full confirmation number to manage my booking(only let me type 6 letters instead of 7. Plus, their web site doesn't even include the city I'm flying from(I already HAVE my E-Ticket)! I simply want to ask them if my carry-on luggage meets their requirements. I already used the same luggage to carry on with Tiger Airlines, which is an Asian regional airline, but not all airlines use the same criteria. What to do?

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