Cancelled ticket British Airways
Apr 1st, 2007, 05:11 PM
#1
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Cancelled ticket British Airways
At Christmas, a BA ticket I bought for my daughter to come home to Idaho from her teaching post in Kuwait was cancelled at Heathrow because of weather, missed connection. She couldn't get them to refund/credit the ticket and I can't get them to answer any phone number I had. So now I'm trying flight insurance claim but 2-4 month delay. Shouldn't there be a number and a live person at BA and at least a credit offered. When I called CheapTickets, they referred me to the airline!
Apr 2nd, 2007, 05:19 AM
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Did you buy the ticket thru Cheap Tickets? If YES, call them back.Sit in their face until you get what you want.THEY ARE YOUR TRAVEL AGENT!! Their job is to be your ADVOCATE.Keep asking for a Higher Up.Dont give up.
Apr 6th, 2007, 12:54 PM
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I heard of canceled FLIGHTS, but never of canceled TICKETS.... The airline has a responsibility to honor the tickt and find an alternative when they cancel flights, and even when a passenger misses his/her connection (due to late flight arrival)...
So this is weird.
Just wondering how did your daughter make it back home... Not swimming I hope.
So this is weird.
Just wondering how did your daughter make it back home... Not swimming I hope.
