Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Separate tickets with only carry ons -- do I have to go through customs?
  2. 2 Check your electronics or fly American
  3. 3 New airfare aggregator Concorde.io
  4. 4 EasyJet
  5. 5 Priority Pass - Worth It?
  6. 6 Sea-Tac Virgin Atlantic flight
  7. 7 Flying through Casablanca
  8. 8 How to book YYZ-ZRH-NBO-YYZ ?
  9. 9 what if connecting flight cancels
  10. 10 enough time for this flight?
  11. 11 Qantas FF access to Emirates lounge CDG?
  12. 12 aRound-The-World for less than $/€ 1,200
  13. 13 TSA OR Global Entry
  14. 14 How to figure out the cost of a trip when purchasing insurance.
  15. 15 "This route is pending regulatory approval."
  16. 16 Medication Sleep Aid for 30+ Hours Travel
  17. 17 U.K. Registered Traveler vs Fast Track
  18. 18 How do you get from terminal 8 to terminal 2 at JFK airport?
  19. 19 Amsterdam flight change
  20. 20 AA FF flights
  21. 21 Consolidators for Biz Class - has any one used one?
  22. 22 Delta/Virgin Atlantic carryon sizes
  23. 23 Ways to stay entertained at Toronto Airport
  24. 24 Compensation after engine fire, 2 day delay
  25. 25 Europe's LCC routes - lots of changes!
View next 25 » Back to the top

Canceled Flight Compensation

Jump to last reply

A few weeks ago I was travelling back from Norway with KLM and had a flight cancellation. I am in the process of trying to get compensated, but am a little confused as to how much I can ask for. I have read about the EU rules regarding flight compensation, and I think I should qualify for the 600 euro based on those rules

1,500 km or less - EUR 250
1,500 - 3,500 km - EUR 400
over 3,500 km - EUR 600

Here is my issue. We were flying from Oslo to Amsterdam (on a KLM flight). This is the one that was canceled. This cancellation cause us to miss our connecting flights from Amsterdam to Portland and Portland to Reno (on flights with KLM flight numbers but operated by Delta). KLM is claiming we should only be reimbursed 250 euro for the single flight, saying they are not responsible for the rest because it was a different airline (even though it has a KLM flight number).

Is this correct? Or should I push to get the full 600?

Any advice would be appreciated. The cancellation caused us to arrive home a full 24 hours later than we should have, miss an entire day or work, and the whole thing has been a huge headache.

12 Replies |Back to top

Sign in to comment.

Advertisement