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Cancel/Change United Air?

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Hi Guys,

My wife and I have a trip booked to Peru with United and her health is not great. The altitude in Peru will be a problem for her. We're not sure if a doctor will tell her she can't go, but I don't have any experience with this.

1. If she is ordered by a doctor to not fly, will they refund our tickets?
2. If she is not ordered we don't want to risk it, so will they let us change the destination?

Thanks for any help you guys can give.

Tito

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