Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Question on checkin for international
  2. 2 travelling with ensure
  3. 3 BA not to fly to serve anymore.
  4. 4 Connection time
  5. 5 Flight from Athens to Santorini?
  6. 6 Connecting in Toronto for return to US
  7. 7 Award travel and fees
  8. 8 Arlanda connecting flight Intl to oslo Customs??
  9. 9 PHL layover
  10. 10 How to figure out the cost of a trip when purchasing insurance.
  11. 11 Is there a best day to book an international flight? a best day to fly?
  12. 12 searching for flights on Kayak
  13. 13 Medication Sleep Aid for 30+ Hours Travel
  14. 14 PHL-CDG airline change with checked bags (less than 2 hrs) HELP!!!
  15. 15 U.K. Registered Traveler vs Fast Track
  16. 16 Booking with airline vs. Orbitz or Priceline
  17. 17 Complimentary upgrades on Delta with companion
  18. 18 Which site to use (or not) to book airfare
  19. 19 Purchasing third coach seat for two passengers on international flight
  20. 20 Renewal of Global Entry
  21. 21 added cost on BA tickets
  22. 22 transfer at LHR or CDG
  23. 23 American Airlines, Iberia, British Airways
  24. 24 KLM/Delta flight
  25. 25 CDG connection in 2 hours
View next 25 » Back to the top

can not Refund Turkishs airlines with another credit card or cash

Jump to last reply

I bought the domestic flight tickets of Turkish Airlines with my American bank account. and now i left The States so i canceled my bank account before i left the country. then I realized I couldn't make it to the trips in Turkey (Istanbul - Bodrum for round trips tickets) anymore. so I went to The Turkish Airlines Head Office in Taksim Square (Istanbul) to do cancellation and refund. Staffs there canceled my flights but I have to call to the Call Center for refund since I dont use that bank account anymore.

So i called I had to talk to many call center took me an hour for waiting and I talked to them just few mins. 1 staffs from customer service said I have to go back to the office that I canceled my flights and I could get a refund money in cash. I went back to the office next day in the morning. I talked to staffs there and they said I need a paper from Bank in America to confirm that I used to have that bank account and now I closed but Bank of America can not do anything. This bank doesnt do any paper and send to customers with Email. even can not do anything after the customers closed the bank account because they dont have enough information about customers to verify the bank account! so it mean I CAN NOT get any paper from Bank of America.

I called back to Turkish Airlines Customer Service to ask any other solution could they do or I could do to get my money ( 561 Liras, 8,404 Thai Baht, 260 US Dollars or 195 Euros) back. But they dont have any other solution. I can only have the same bank account or get a prove paper from bank account or... I lost my money... which mean I LOST MY MONEY

THIS TURKISH AIRLINES has really AWFUL customer services. They dont know how to find other solutions for customers to keep customers feel happy to traveling around the world with

so I would recommend to you who are reading this... dont buy ticket from this airlines staffs are not really nice in the airplanes. They dont have service mind which mean they should not be the flight attendance and customer service since they can not find any other way to solve the problem while other airlines could do the refund with money... They should not be the 3 biggest airlines in Europe anymore

HIGH RECOMMEND DO NOT BUY TICKETS AND FLY WITH TURKISH AIRLINES

10 Replies |Back to top

Sign in to comment.

Advertisement