Air Travel Forums

Start a new topic Change Forum
Advanced search

British Airways Travel Insurance Claim Denied

Jump to last reply

This is both a request for advice and a warning about purchasing Travel Insurance through British Airways.

In January, my wife and I purchased tickets on British Airways for a trip to London and Paris for April. Because of the crazy events in the world, and other personal reasons, we decided to buy Travel Insurance, which was a first for us. We bought it off a link from the British Airways website , which sold a policy from AIG.

In March, we learned that my wife was Pregnant! My wife?s doctor strongly advised her not to fly since she was feeling so tired and had very bad all-day morning sickness. As required by the policy, we immediately notified British Airways, and the Insurance Company. The airline said there was nothing they could do for us, since the tickets were non-refundable (which we knew, and which is why we bought the insurance). The insurance company sent us forms to complete by her Doctor.

About a month after submitting all the forms, our claim was denied on the grounds that they do no cover ?normal pregnancy unless hospitalized.? Even though this was a Doctor?s recommendation and he submitted the required paperwork, the insurance company considers this an exclusion to the policy. Using this logic, they can exclude almost anything they want under the various exclusion provisions in the policy.

I am trying to find out if there is anyway we can still get our money back for the tickets, and any advice would be appreciated.

15 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Fodor's Go List 2015 Has Been Announced
    by Emily_D Fodor's Editor | Posted on Dec 19, 14 at 05:08 PM
View all Air Travel activity »
  1. 1 AA Business Class seats from DFW to CDG and back to ORD - quality?
  2. 2 Using a "Fake" Location for Better Flight Prices???
  3. 3 Do we need a 3 hour layover at DFW if coming from overseas?
  4. 4 The beggining of the end of Airbus A380?
  5. 5 Oxford to Athens and back to London
  6. 6 Time needed between flights?
  7. 7 Air canada checking correct VISA
  8. 8 Health and Safety for time left sitting on the tarmac.
  9. 9 Anyone used webjet.com?
  10. 10 TAP Portuguese Air
  11. 11 Which One World Airline to Use: American, Cathay Pacific, JAL?
  12. 12 90 minute change at heathrow terminal 5
  13. 13 Unsealed pills ok for airlines?
  14. 14 Delta has changed my flight three times (so far)!
  15. 15 redeeming dividend miles
  16. 16 Keeping AA miles alive
  17. 17 Taxis at CDG......
  18. 18 why hasnt price of airfare dropped?
  19. 19 United/Lufthansa code share--can't reserve seats until departure??????
  20. 20 Trip Report KLM stinks
  21. 21 Driver's License Expired and TSA
  22. 22 Trip Report Gimpy Geezer and Wife Fly Air France A380 Premium Economy from DC to Europe
  23. 23 Please help: Singapore to Tahiti to Hawaii to Singapore
  24. 24 Name on passport differs from air ticket
  25. 25 Korean Air Executive Resigns Post After Halting Flight Over Snack Service
View next 25 » Back to the top