Air Travel Forums

Start a new topic Change Forum
Advanced search

British Airways Travel Insurance Claim Denied

Jump to last reply

This is both a request for advice and a warning about purchasing Travel Insurance through British Airways.

In January, my wife and I purchased tickets on British Airways for a trip to London and Paris for April. Because of the crazy events in the world, and other personal reasons, we decided to buy Travel Insurance, which was a first for us. We bought it off a link from the British Airways website , which sold a policy from AIG.

In March, we learned that my wife was Pregnant! My wife?s doctor strongly advised her not to fly since she was feeling so tired and had very bad all-day morning sickness. As required by the policy, we immediately notified British Airways, and the Insurance Company. The airline said there was nothing they could do for us, since the tickets were non-refundable (which we knew, and which is why we bought the insurance). The insurance company sent us forms to complete by her Doctor.

About a month after submitting all the forms, our claim was denied on the grounds that they do no cover ?normal pregnancy unless hospitalized.? Even though this was a Doctor?s recommendation and he submitted the required paperwork, the insurance company considers this an exclusion to the policy. Using this logic, they can exclude almost anything they want under the various exclusion provisions in the policy.

I am trying to find out if there is anyway we can still get our money back for the tickets, and any advice would be appreciated.

15 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Writers Needed for Mexico
    by Emily_D Fodor's Editor | Posted on Jul 24, 14 at 12:19 PM
View all Air Travel activity »
  1. 1 Ticketed Name Different Than Passport
  2. 2 Airfare for Budapest May 2015
  3. 3 Qater Airlines - 3 hr layover in Doha now 13 hours
  4. 4 Seeking suggestions for airport that SW flies into and has PNS connections
  5. 5 PHL-FCO-ATH where will we go through passport control/customs?
  6. 6 Dubai / Visa
  7. 7 VISA date conflict
  8. 8 CDG-VRN Carry-On Question
  9. 9 Biz lounge in Toronto
  10. 10 Does a first class tix automatically give one entry to Club?
  11. 11 When to buy ticket?
  12. 12 Be Careful About Turkish Airlines
  13. 13 Keflavik Iceland changing planes
  14. 14 HELP ME TO CHOOSE A BEST CONNECTION TO AVOID ROAMING CHARGES IN AUSTRALIA
  15. 15 Self check-in airBaltic
  16. 16 Beware of Bravofly
  17. 17 Anyone know, LAX to NAN, sustenance :)?
  18. 18 Has Anyone Tried US CBP's Mobile Passport Control at ATL?
  19. 19 Atlanta International Terminal
  20. 20 Expedia - Stay Away at all Costs
  21. 21 TSA pre-check, what a joke!
  22. 22 United - how to add frequent flier number?
  23. 23 Global Entry Program and TSA PreCheck Question
  24. 24 Frankfurt Airport Sky Line
  25. 25 Going through customs at Toronto?
View next 25 » Back to the top