Air Travel Forums

Post New Topic

Recent Activity

View all Air Travel activity »
  1. 1 Frustrated w/ 1 qt bag limit
  2. 2 PHL-CDG airline change with checked bags (less than 2 hrs) HELP!!!
  3. 3 Using half of a round trip ticket...
  4. 4 Changing Dates on United FF award tix
  5. 5 Sky Airlines - buying tickets from USA over internet!
  6. 6 Trip Report Handicap assistance at FCO
  7. 7 KLM Business Class
  8. 8 Travelling to Australia on a passport with less then 6 months validity?
  9. 9 Admirals Club Lounge Access for First Class Int'l Passengers?
  10. 10 First time, Best Business class?
  11. 11 Flying from Tokyo (NRT or HND) to San Francisco (SFO or SJC). Options?
  12. 12 Which airport for connection to/from Europe?
  13. 13 Best ideas to pack in your carry on?
  14. 14 Eurowings & Cologne Airpot
  15. 15 Miami>LHR>AMS
  16. 16 From NYC to MAD and to NYC from LISBON..direct flights
  17. 17 Trip Report Comments on BA BOS-LHR flights, equipment
  18. 18 Asking for a sandwich in lieu of a hot meal
  19. 19 KLM is unfair to vegetarians!
  20. 20 Using American Miles
  21. 21 Changing airlines n 1.5 h in CDG, is it possible?
  22. 22 Airline sold ticket with short connection
  23. 23 Student Universe
  24. 24 Instant Cold Compress and TSA
  25. 25 Very Large Quantities of R/X in Carry On
View next 25 » Back to the top

Bereavement fare bravo- United Airlines

Jump to last reply

As an extremely loyal AA customer, it's hard for me to write up a complimentary post for United Airlines (I ditched them in 2002 after years of loyalty because of shoddy service). However, I learned today that I needed to book a fare for a wake and funeral on Tuesday/ Wednesday in Chicago (flying out of Los Angeles) and completely exhausted my resources searching online and over the phone for the most economical fare.

The lowest cost ticket was out of Long Beach flying jetBlue at $427 (incl taxes), but the schedule wasn't "perfect" with my job. AA, UA, Continental, NW, etc. lowest ave fare is $700. AA's "bereavement" fare was as expensive as the lowest fare I found online anyway ($668+taxes=$708), Continental's bereavement policy is 5% off tickets up to $1K (yippee coulda saved $35!), jetBlue doesn't offer bereavement fares, NW was $872 for bereavement fare- even more expensive than their web fare by a lot!.

United on the other hand posts on their site that you should call and speak with an agent re. bereavement fares. I did, and spoke with a very helpful, courteous agent (presumably in India) and the fare was $200 less than the cheapest fare on united.com. He was helpful in finding a flight that fit my schedule- offered me several options without me even having to ask- and even offered empathy. When I asked if the fare included any additional fees for booking over the phone he told me that United waves those fees in these situations. So nice!

This transaction makes me consider giving United another chance. We'll see what the experience is like when I fly....

(Required information is name of deceased, relation, funeral home name, funeral home phone number, and director's name.)

13 Replies |Back to top

Sign in to comment.

Advertisement