Air Travel Forums

Start a new topic Change Forum
Advanced search

Avoid British Airways at all cost!

Jump to last reply

1. Our first bad experience begin upon arrival in Rome. 1 of our 2 baggages did not arrived in the airport. As it contains mainly our winter clothing. Thus, we are force to waste our first day in Rome hunting for these essential, suffering in winter cold without any winter jacket!

2. Our second bad experience occur when our transfer from Paris to London was cancelled just few hours before the flight due to bad weather.

3. To piss us further, instead of providing some form of compensation, they demanded us to pay up additional 40 pound for an extra check in baggage saying that both are separated issue. Most airlines only charge if you exceed the given weight restriction. For British Airways, they even charge you for every extra baggage on top of the usual weight restriction!

4. The condition of their flight entertainment system was horrible. One of them at our seat was even not working at all throughout our whole 14 hours of flight!

5. They even make a fool out of us by getting us to sent in our original receipts for the purchases on the essential due to our baggage lost, making us believed that they will at least compensate us in these. Only to tell us to make this claim from our insurance instead when we no longer have our original receipts with us!

6. To further rub salt in our wound, we finally received our "lost" baggage 14 days later back home with it's form which seem to suggest that they wanted to save cost by not rushing the baggage we need urgently. Thus, they waited for the next available "free" flight many days later to do so despite their major lapse in their service provided!

Which airlines have you taken which you will recommend or not recommend? I highly recommend Emirates and SQ (Singapore Airlines). Both provides great and personal services. SQ even provide free hotel stay to compensate you if their flight got delayed! Their compensate usually far outweight any cost incur to you as well!

I suggest that you avoid British Airways at all cost because they will avoid paying you any compensation at all cost as well.

9 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Air Travel activity »
  1. 1 What will happen my ff trip on Lufthansa if there is a strike?
  2. 2 Global Entry Program and TSA PreCheck Question
  3. 3 Ryanair puts on airs
  4. 4 Qantas Economy Class Amenities. SYD-DFW Are there any?
  5. 5 airline transportation cart
  6. 6 Seeking suggestions for airport that SW flies into and has PNS connections
  7. 7 Beware of Bravofly
  8. 8 HELP ME TO CHOOSE A BEST CONNECTION TO AVOID ROAMING CHARGES IN AUSTRALIA
  9. 9 Virgin Australia vs. Quantas Air
  10. 10 VISA date conflict
  11. 11 Does a first class tix automatically give one entry to Club?
  12. 12 Which to fly into....Milan or Rome?
  13. 13 Biz lounge in Toronto
  14. 14 Priority Pass - Worth It?
  15. 15 Connecting: CDG-VRN
  16. 16 US Air Absolutely Horrid
  17. 17 Question about Star Alliance lounge access
  18. 18 CDG-VRN Carry-On Question
  19. 19 Airfare for Budapest May 2015
  20. 20 Dubai / Visa
  21. 21 Keflavik Iceland changing planes
  22. 22 Ticketed Name Different Than Passport
  23. 23 Qater Airlines - 3 hr layover in Doha now 13 hours
  24. 24 PHL-FCO-ATH where will we go through passport control/customs?
  25. 25 When to buy ticket?
View next 25 » Back to the top