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Trip Report Austrian Airlines Business Class "Upgrade" - avoid

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We recently flew from London to Vienna on Austrian Airlines and booked return tickets in economy. Checking in for the return flight on-line we were offered upgrades to business class for €129 each - which seemed like a good deal, especially as our two-hour flight was in the evening and we wouldn't have time to have a meal at the airport before we flew.

No problem with the check-in or the lounge, but the "dinner" served at the front of the plane would have tested the sense of humour of any traveller - a tray containing a bread roll, a plate with a tiny beefburger(!), potato salad and a few leaves, and a small custard dessert.

I complained to Austrian Airlines customer services afterwards but they couldn't care less. My advice is stick to economy on this airline, you can purchase an in-flight meal in advance for €15 which is infinitely better and more filling than the derisory rubbish they serve in business class.

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