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    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
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Anyone ever heard of this.

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Made a reservation (economy) thru Delta for US to Italy and return from Rome using Alitalia. Paid for my ticket used miles for my wife. Got seat assigned and then when tried to confirm the seat with Alitalia was told I am in economy and my wife is in Business Class.

Alitalia told me to call Delta which I did. Delta said that apparently Alitalia would not honor Delta frequent flier miles for economy but would for business class tickets so they gave us those tickets at the same price in miles.

We want to fly together so I called back Alitalia and it would be an extra $2000 for me to fly business with her. Asked to have her seat downgraded to economy but was told that could not be done either. Incredible!

So now we are flying for 8 hours apart with her in a nice seat a full dinner, etc while I languish with no meal, crowded, etc. Still do not understand fully why this happened and why Alitalia could not be more flexible since it would open a business class seat for them to re-sell.

Anybody ever have this same experience?

Thanks Davidjac

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