Air Travel Forums

Post New Topic

Recent Activity

  • Announcement:
  • Recent Spam Attacks
    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
View all Air Travel activity »
  1. 1 Connection Time at Heathrow.
  2. 2 Norwegian Air - What's the catch?
  3. 3 LAX Domestic to Int'l Connx
  4. 4 Traveling to Spain in March
  5. 5 Jat Airlines? (AKA Serbia Airlines?)
  6. 6 UA New (?) Economy Class Fare
  7. 7 Flying through Istanbul onto Montenego-Safety?
  8. 8 Premium Economy Virgin Atlantic
  9. 9 Help with Seats on KLM Flight
  10. 10 Google Flights ?
  11. 11 FLL Navigating Fort Lauderdale airport
  12. 12 Logging into my Aadvantage account
  13. 13 Does a OneWorld Explorer ticket make sense?
  14. 14 Flying "Backwards"
  15. 15 Europe (Lisbon) to Miami: Iberia or Lufthansa in terms of cabin comfort?
  16. 16 Asking for a sandwich in lieu of a hot meal
  17. 17 Reclining Seats in BA Premium Econ?
  18. 18 Delta and Virgin
  19. 19 Cancellation of Thai Airway return trip ticket
  20. 20 Newark connection
  21. 21 connection in jfk for only 90 minutes
  22. 22 Which airline for Paris/Nice?
  23. 23 Ticket spelling error with Orbitz
  24. 24 Cooperating with Airport Security
  25. 25 SMF to NCE or CDG
View next 25 » Back to the top

Air New Zealand just called me to advise my flight would be late

Jump to last reply

I've flown a lot over the years and I and can only remember an airline calling me once to advise of a delay (and I figured that was because it was Business Class on Singapore Airlines).

I'm not thrilled about the delay, but really pleased about the phone call. Not only did it save us sitting at the airport for an extra 2.25 hours, the woman who called also moved us to a later connecting flight. Great service.

I can't imagine a US based airline calling under similar circumstances, but maybe I'm wrong - do airlines generally call customers when a flight is delayed? Do they send text messages? (I'm cell phone free so I have no idea).

6 Replies |Back to top

Sign in to comment.

Advertisement