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Accessing the flight itinerary at travelocity

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I booked a flight through travelocity for a relative using my credit card, but using her email address, and residential address, phone number, etc.

Once the booking went through, I figured the flight info would be sent to her email address. She told me she didn't get it.

She's listed as a traveler in my account, but neither of us can access the trip itinerary, even with using my traveler ID and password.

Any ideas of how I can access the info?

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