Wiring money to Kenya
May 3rd, 2011, 08:08 AM
#1
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Wiring money to Kenya
I recently wired money for a deposit to an apparently reputable lodge in Masai Mara which will remain nameless at the moment. After 3 weeks they say they have not received the money.
Has anybody else had any experience with this sort of problem?
Has anybody else had any experience with this sort of problem?
May 3rd, 2011, 09:16 AM
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One of the problems with bankwires I have experienced is that the SENDING institution didnt properly describe where the funds originated from in the manner required by the receiving institution. The overseas bank had to go through every wire they received that day to find it
May 3rd, 2011, 01:07 PM
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Sorry to hear this OP, but "wiring money to a reputable business" in Kenya is a contradiction in terms in my book. Reputable businesses in Kenya take money by credit card.
Good luck with sorting it out. It's probably in a bank account they haven't checked properly.
Richard
Good luck with sorting it out. It's probably in a bank account they haven't checked properly.
Richard
May 3rd, 2011, 05:15 PM
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You will have a reference number of your wire with your bank ( remitting bank). Go to them and find out what happened to the wire. Sometimes its left in a suspense account if some of the beneficiary details you have sent are not correct, before returning back to you.
The Telex/swift message your bank has sent, get a copy of that. They would know if the Swift/Telex/wire was accepted and there should be a proof of that. Ask them to send another swift/telex to the Beneficiary bank about following up on the transfer.
In short you need the Beneficiary bank to confirm to the Remitting bank that the said beneficiary's account number is credited with the funds.
You need to get concerned if the Beneficiary bank doesnt respond back to your bank ( Remitting bank) or if they claim that the credit has already been made and the camp is still denying it ( unlikely). But get all the docs first.
The Telex/swift message your bank has sent, get a copy of that. They would know if the Swift/Telex/wire was accepted and there should be a proof of that. Ask them to send another swift/telex to the Beneficiary bank about following up on the transfer.
In short you need the Beneficiary bank to confirm to the Remitting bank that the said beneficiary's account number is credited with the funds.
You need to get concerned if the Beneficiary bank doesnt respond back to your bank ( Remitting bank) or if they claim that the credit has already been made and the camp is still denying it ( unlikely). But get all the docs first.
May 4th, 2011, 04:11 AM
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Wiring to Kenya (and other African countries) is often problematic. I used to wire monthly and had maybe one problem a year.
Your originating bank can initiate a quick trace and the money can be located in a couple of days ... and routed (or rerouted) as necessary.
Your originating bank can initiate a quick trace and the money can be located in a couple of days ... and routed (or rerouted) as necessary.
May 4th, 2011, 04:40 AM
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Noflyzone
In my case, the trace didnt find the money. The bank in Jakarta had to locate the actual wire(which they had) by the dollar amount & date, then backtrack to make sure it was from my bank and find where the error occured. After the paperwork error on their end was corrected, then the process much like Tanya described took place.
Interest rates were pretty high then, I figured it was one of those 'convenient' mistakes
In my case, the trace didnt find the money. The bank in Jakarta had to locate the actual wire(which they had) by the dollar amount & date, then backtrack to make sure it was from my bank and find where the error occured. After the paperwork error on their end was corrected, then the process much like Tanya described took place.
Interest rates were pretty high then, I figured it was one of those 'convenient' mistakes
May 4th, 2011, 06:24 PM
#8
Yes I too want to know how this all turns out :
May 5th, 2011, 03:02 AM
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Personally NEVER wire large sums of money costly confusing
commonly scammed by many so called reputable "lodges"
although some do this that are reputable due to high CC cost.
Know personally of folks who have lost over $10K doing this.
CC/Paypal only for me.
insuremytrip.com always wise too for me.
commonly scammed by many so called reputable "lodges"
although some do this that are reputable due to high CC cost.
Know personally of folks who have lost over $10K doing this.
CC/Paypal only for me.
insuremytrip.com always wise too for me.
May 7th, 2011, 08:04 AM
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I send wires regularly and as soon as I hit the "send" button, advise the receiver on other end of such. They then can check their accounts the next day or after for such funds. Often some sent early in the day from the US is confirmed to me from Africa within hours.
As above, with your bank wire confirmation number have your bank track the funds, whether received, where, etc. And, advise the lodge of such and that they'd better be checking their accounts.
Do advise how this comes to conclusion.
As above, with your bank wire confirmation number have your bank track the funds, whether received, where, etc. And, advise the lodge of such and that they'd better be checking their accounts.
Do advise how this comes to conclusion.
May 7th, 2011, 11:59 AM
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With me in HK, the earliest it has taken is 3-4 days but as said before I have faced a situation where my funds were "returned" after a number of days because of incorrect instructions.
Barring an out and out default by the final recepient or their bankruptcy, there is NO WAY your money can get lost. But there are a number of ways it can get delayed. I work in a large bank- If you still have problems at the end of the trace, let me know where I can get in touch with you and I will sit with the branch guys to figure out the next steps for you. I know more than the basics of wire transfer but this is not my direct job, but I am more than happy to provide solutions if you need one (I hope it sorts out)
All the best!
Barring an out and out default by the final recepient or their bankruptcy, there is NO WAY your money can get lost. But there are a number of ways it can get delayed. I work in a large bank- If you still have problems at the end of the trace, let me know where I can get in touch with you and I will sit with the branch guys to figure out the next steps for you. I know more than the basics of wire transfer but this is not my direct job, but I am more than happy to provide solutions if you need one (I hope it sorts out)
All the best!
May 22nd, 2011, 08:53 AM
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Thanks everyone for your replies.
The lodge finally agreed that they had received the money after I had provided all the documentation confirming my sending the funds as well as their bank receiving the funds one day after I had sent the money.
They seem to be blaming the bank but all this took more than 5 weeks.
Seems strange to me that this could take so long.
I wiil not be sending amy more money by this method and I have to agree that Richard comments are accurate.
The lodge finally agreed that they had received the money after I had provided all the documentation confirming my sending the funds as well as their bank receiving the funds one day after I had sent the money.
They seem to be blaming the bank but all this took more than 5 weeks.
Seems strange to me that this could take so long.
I wiil not be sending amy more money by this method and I have to agree that Richard comments are accurate.
May 22nd, 2011, 04:30 PM
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I'm glad it worked out but just have to say that I have paid for all my safaris to several different outfitters using international bank transfers and never had a problem. As I'm about to pay out again I hope that my luck holds, but I'm sending funds to companies I've used before so I'm hoping it all works out.
