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TAGA Safaris

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I know that some of you recommend TAGA highly and frequently; however after my recent experience I would certainly never consider giving them any of my hard earned money or recommending them to any one.

I approached them, along with CCAfrica & a UK Operator, to see what they suggested for an early 2006 safari in Kruger. While the others responded with some detailed proposals (and CC Africa then phoned to discuss some other options) I am horrified by the response from TAGA. Their first e-mail pointed me to a couple of their website pages - neither of which gave 2006 pricing. When I sent back some detailed questions I received a response from Mark, their President, virtually accusing me of being a time-waster and asking for an up-front payment of USD250 before they would help further! He claims this is standard tour industry practice!!! You will understand that we will not be proceeding with TAGA further.

Has anyone else come across this approach from either TAGA or any other operators?

Is it acceptable practice to contact more than one operator and expect them to do some work without necessarily being guaranteed the booking?

Is my expectation of service out of order ........ or is it just me? :'(

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