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Question about etiquette dealing with tour operators and ? about lodging near gorillas

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I am looking into doing the Rwanda portion of safari with a separate company than the one we'll be using for the rest of our safari.
Is this an acceptable practice?

I don't want to offend our tour operator (Roy's), but it seems like we could save a significant amount going with someone else for the gorilla trekking.

I have a few quotes from a few different companies, but currently I am most interested in a package with R&N Explorer;
2 nights/3 days with 1 gorilla trek
Lodging at Virunga Lodge 1st night, Kigali Serena 2nd night
Price not including airfare: $1689pp
With Roy's the exact same package is $2286pp

Can I tell the agent at Roy's that I'd like to keep the remainder of the itinerary, except go with R&N just for the Rwanda portion to save some money or is that not appropriate?

Also, if anyone has any feedback on R&N, that would be appreciated.

Also, as I'm still playing with the budget, I'm looking into different lodging as I know Virunga is at the high end.
I've heard mixed reviews about Gorilla's Nest. What do you think about that place?
I was told that the new hotel near the park, Sabyinyo Lodge, will be comparable in price to Virunga.

Also, I'd love to hear recommendations for moderate accommodations in Kigali.

Thanks:)

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