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Ethiopian Airlines

My family and I recently used Ethiopian Airlines flight ET508 on a trip to Lome, Togo for a wedding. The flight originally was scheduled to depart on Thursday, October 20, 2016. We contacted the airline in advance to inquire about accomodations for our bridal garment bags earlier that week and were then informed of a flight change to Friday, October 21, 2016. We never received any notice for any of the four tickets we held to inform of a change in date to our flight leaving from Newark, NJ. During our flight to Lome the staff were not welcoming nor accommodating to assist with few bridal garment bags that we were told would be stowed in the cabin. During our return on November 1, 2016 we eat the food served twice on the flight which gave us FOOD POISONING. We had to seek medical attention for the constant symptoms of dysentery. We DO NOT RECOMMEND THIS AIRLINE FOR ANY SERVICE. PLEASE HEAD THIS WARNING!!! The Ethiopian Airline staff at the Newark, NJ Airport as well as the airline staff were unprofessional, unaccomodating, and unsanitary. Our family are greatly disappointed by Ethiopian Airlines and will not support nor recommend ETHIOPIAN AIRLINES- disappointed us and we continue to publicize the airlines TERRIBLE CUSTOMER SERVICE.

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