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DO NOT travel with G Adventures!!!

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I don't usually write reviews as I just don't have the time, however I feel morally obligated to my fellow human beings to warn your against traveling with G Adventures AT ALL COSTS. I recently returned from a Botswana "Comfort" Safari with them, in fact I actually left early because the trip was terrible - disgusting accommodations, an incompetent "CEO", trip not as advertised with clearly misleading information in the description. Customer service for this company is the worst of not only any travel company but any company I have ever experienced in my life. It is non existent. If something goes wrong, they WILL NOT HELP YOU. This is their standard policy, as we were succinctly informed. We were further rudely advised to take up all complaints with customer service after the trip, that there is nothing they could do for us while we are on it. YOU PUT YOUR LIFE IN DANGER WHEN YOU TRAVEL WITH THIS COMPANY. If there is any problem whatsoever, from a minor inconvenience, to a major annoyance, or, god forbid, a life threatening emergency, you are on your own. And, upon taking the issues up with customer service when we returned home, the response was, "too bad, nothing else we can do." I have traveled with maybe a dozen travel companies over the years, and have never experienced anything like this. Simply stated, this company has no standards or understanding of the travel industry, and should not be operating.

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